Search found 17 matches

by LizB
Mon Jan 04, 2016 5:50 pm
Forum: Download & Installation
Topic: Windows 10
Replies: 45
Views: 51716

Re: Windows 10

I too can not access my Incredimail and I am a paid up subscriber to Incredimail which means that I should get VIP support. But there has been no response to my VIP request for help. Strangely enough I am still get ads about sales for the products I have already purchased but now cannot use because ...
by LizB
Sun Jan 03, 2016 8:26 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Crash after Windows update
Replies: 270
Views: 79630

Re: Crash after Windows update

I am having the same problem since Windows update KB3132372 installed on 30/12/15. I have the fully paid for version of Incredimail and I cant even get to use the VIP Support to let them know there is the problem with my Incredimail. Why is there no response from Incredimail support to this major pr...
by LizB
Thu Dec 31, 2015 8:24 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Incredimail stopped working
Replies: 28
Views: 4945

Re: Incredimail stopped working

I have just had the same problem which happened immediately after the installation of Windows update KB3132372. I uninstalled the update and then Incredimail now works again. But of course the update is now waiting to be installed again in Windows update.
by LizB
Sat Aug 10, 2013 8:38 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Deleting Email from delete box
Replies: 4
Views: 1449

Deleting Email from delete box

Your IncrediMail Version: 2.5 Your Internet Browser Type: Internet Explorer 8 Your Operation System: Windows 7 What have you done before the problem occurred? Upgraded to 2.5 If you receive any error message, please quote it precisely: Please provide a full description of the problem: Ever since I ...
by LizB
Wed Jul 31, 2013 11:21 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Incredimail Browser
Replies: 1
Views: 849

Incredimail Browser

Your IncrediMail Version: 2.5 Your Internet Browser Type: Internet Explorer 8 Your Operation System: Windows 7 What have you done before the problem occurred? Nothing If you receive any error message, please quote it precisely: No Please provide a full description of the problem: I am using Interne...
by LizB
Wed Jul 31, 2013 11:12 am
Forum: Download & Installation
Topic: Special effects
Replies: 4
Views: 2317

Re: Special effects

I have Windows 7 and the latest IM build and 3d magic ... all you need to do is save 3d magic to your desktop and then go right click on the file and go to it's properties and then click on the compatibility tab and change the compatibility mode (check box if unable to change) to Windows XP (Servic...
by LizB
Wed Jul 31, 2013 9:09 am
Forum: Download & Installation
Topic: Incredimail 2.0/2.5 Download Version from 18.6.2013
Replies: 12
Views: 6266

Re: Incredimail 2.0/2.5 Download Version from 18.6.2013

I also did a update yesterday. I was surprised when I could not find my emails in the correct files. Then I noticed that they had been moved to the bottom under On Computer. Only then did I realise that the update had given my 2.5. I did not want this. If I uninstall this 2.5 version via the Control...
by LizB
Fri Apr 12, 2013 9:45 am
Forum: Windows 7
Topic: 3d Magic
Replies: 2
Views: 2101

3d Magic

Your IncrediMail Version: 2.0 Your Internet Browser Type: Internet Explorer 8 Your Operation System: Windows 7 What have you done before the problem occurred? I have recently Installed Incredimail on my new Windows 7 with Internet Explorer 9. If you receive any error message, please quote it precis...
by LizB
Tue Aug 23, 2011 9:55 pm
Forum: Download & Installation
Topic: Update Build 6295055
Replies: 5
Views: 2927

Re: Update Build 6295055

Why is there NO response from Incredimail regarding this problem?
by LizB
Mon Aug 22, 2011 8:04 pm
Forum: Download & Installation
Topic: Update Build 6295055
Replies: 5
Views: 2927

Re: Update Build 6295055

I have also done a Full Download but this did not help.

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