Search found 3 matches

by rdg1
Thu Jun 21, 2018 1:25 am
Forum: Email Account Issues
Topic: Duplicate billing
Replies: 0
Views: 3711

Duplicate billing

Been billed 3 times, can't get response to my emails. Anyone know a contact phone #?
by rdg1
Mon Aug 16, 2010 11:52 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: I've Lost Everything
Replies: 12
Views: 6354

Re: I've Lost Everything

I followed instructions and copied the 'Identities' folder to the desktop. I looked in the 'Message Store' folder within 'Identities" and I could see all my folders showing as *.imh and *.imm files. I then went to Incredimail to import from the desktop 'Identities' folder. When I got to the Fol...
by rdg1
Fri Aug 13, 2010 4:38 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: I've Lost Everything
Replies: 12
Views: 6354

Re: I've Lost Everything

I lost only my personal folders. I followed the 'Incredimail Help' instructions to remove the 'folders.imm' file, but it appears my 'folders.bak' file is also missing the personal folders (maybe because I closed and opened Incredimail a couple times to see if they would show up). Per your instructio...

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