Search found 19 matches

by Por2gal
Tue Aug 08, 2017 7:44 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Crash after Windows update
Replies: 264
Views: 70869

Re: Crash after Windows update

works for me.. since the latest windows "Feature update to Windows 10, version 1703" "2017-06 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4022725)" "2017-07 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4025342)" succe...
by Por2gal
Sat Jul 08, 2017 7:20 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Crash after Windows update
Replies: 264
Views: 70869

Re: Crash after Windows update

I will not be installing Incredimail 2.5. as it lost all my messages I had saved and my favourite icons. after many efforts to regain all my saved messages and contacts. I have resorted to keep the older version until Perion can fix it. emoticon-0121-angry I had Incredimail 2.0 [Build ID: 6395274] w...
by Por2gal
Fri May 19, 2017 10:02 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Wont Shut Down Properly
Replies: 1
Views: 265

Wont Shut Down Properly

i am still having trouble with 'incredimail 2.0'. It doesnt close down properly when I exit. It stays in my taskbar as 'open'. I have to EXIT the icon in my systems task menu. I therefore, cannot reopen Incredimail unless i Restart my PC. because it doesnt want to. so i tried to install 2.5, and i a...
by Por2gal
Fri May 19, 2017 9:35 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Crash after 14.March.2017 Windows 10 update
Replies: 42
Views: 5641

Re: Crash after 14.March.2017 Windows 10 update

i am still having trouble with 'incredimail 2.0' so i tried to install 2.5, and i am getting the same errors. It will not allow me to uninstall incredimail 2.5 because of the missing file as per the previous comment. neither can I uninstall from control panel. I have reinstalled after several attemp...
by Por2gal
Sun Apr 02, 2017 10:16 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Crash after 14.March.2017 Windows 10 update
Replies: 42
Views: 5641

Re: Crash after 14.March.2017 Windows 10 update

latest Incredimail lags I have completed all that has been stated in previous comments from the IncrediModerator. however my Incredimail lags. including updating Windows 10 https://flic.kr/p/SeUxCR picture # 1 shows my attempt at closing incredimail. when this fails. https://flic.kr/p/SeUxMZ picture...
by Por2gal
Fri Mar 24, 2017 8:28 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Crash after 14.March.2017 Windows 10 update
Replies: 42
Views: 5641

Re: Crash after 14.March.2017 Windows 10 update

<Clapping> IncrediModerator wrote Such unusual issues can often be solved by deleting the IncrediMail "Runtime" folder. To delete the Runtime folder, please run the following executable: [2 url's cannot be shown, please refer to original moderator post] http://forums.incredimail.com/viewto...
by Por2gal
Wed Mar 22, 2017 9:31 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Crash after 14.March.2017 Windows 10 update
Replies: 42
Views: 5641

Re: Crash after 14.March.2017 Windows 10 update

I was going to post a separate thread, but its the exact same problem here, including the general timing. Been working on as time permits. 2 Major Problems 1) IM Crashing constantly (every 5-20 mins). Started about a week or two ago. 2) Cannot setup Send Mail without booting into safe mode for sett...
by Por2gal
Tue Mar 21, 2017 6:48 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Crash after 14.March.2017 Windows 10 update
Replies: 42
Views: 5641

Re: Crash after 14.March.2017 Windows 10 update

<Sad Smile> Will this delete my messages before I delete 'Identity'? I have alot of saved Emails and information in my other identity. <Surprised> how can I retrieve my messages from my other identity. If i delete the original? as I am finding your solution below, is working against the popup. thank...
by Por2gal
Sun Mar 19, 2017 11:50 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Crash after 14.March.2017 Windows 10 update
Replies: 42
Views: 5641

Re: Crash after 14.March.2017 Windows 10 update

To manually implement the crash fix in IncrediMail 2.0, please do the following: 1. Exit the IncrediMail application by right-clicking on the icon in your Windows taskbar and selecting "Exit". 2. In File Explorer, browse to the following path: C:\Program Files (x86)\IncrediMail\Bin 3. Ren...
by Por2gal
Sun Mar 19, 2017 5:05 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Crash after 14.March.2017 Windows 10 update
Replies: 42
Views: 5641

Re: Crash after 14.March.2017 Windows 10 update

Please note that Windows 10 will reinstall KB 4013429 automatically after you uninstall it. So what can I do about it? <Sad Smile> after uninstalling the update, i use a program that will help me "hide" this update from re-installing. ' wushowhide ' from http://www.window-hide.com/ i hope...

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