Search found 12 matches

by NSBooklady
Mon Nov 19, 2012 12:24 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Build 5233 Crashing AFter Windows Update
Replies: 1
Views: 1498

Build 5233 Crashing AFter Windows Update

Your IncrediMail Version: 2.0 Your Internet Browser Type: FireFox 3.5 Your Operation System: Windows 7 What have you done before the problem occurred? Browser is actually Firefox 12 but that wasn't available for selection. The program was open but I was not at the computer . It crashed every time i...
by NSBooklady
Thu Feb 24, 2011 5:43 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Style Box Images & Sounds Disappearing
Replies: 4
Views: 2009

Re: Style Box Images & Sounds Disappearing

So, can I presume that there is NO solution to this problem and that the XML file sorts and maintains the order of Letters only and not images and sounds also as the old UCD files used to? Is there any way to stop this from happening? I've been working on importing and sorting 1,600+ images for almo...
by NSBooklady
Sun Feb 20, 2011 1:02 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Style Box Images & Sounds Disappearing
Replies: 4
Views: 2009

Re: Style Box Images & Sounds Disappearing

I tried both and they created an absolute nightmare. The problem was that the animations and sounds had disappeared but my letters were all there and in the folders I had moved them to (subject related rather than the default folders). When I used the utility and removed the XML file, the animations...
by NSBooklady
Sun Feb 20, 2011 12:24 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: incredimail animations disappeared
Replies: 4
Views: 2698

Re: incredimail animations disappeared

I tried the recommended solution and am VERY glad that i kept the old XML file on my desktop. When I reopened IncrediMail, the animations and sounds were all back but all the letters were back to being in the default folders which meant I would have had to shuffle all my letters as well as the anima...
by NSBooklady
Sat Feb 19, 2011 11:49 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Style Box Images & Sounds Disappearing
Replies: 4
Views: 2009

Style Box Images & Sounds Disappearing

Your IncrediMail Version: Incredimail 2. Build 4878 Your Internet Browser Type: FireFox 3.5 Your Operation System: Windows Vista What have you done before the problem occurred? Was posting a message and IncrediMail closed with no warning. If you receive any error message, please quote it precisely:...
by NSBooklady
Thu Jan 20, 2011 1:37 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: disappearing outbox
Replies: 7
Views: 3338

Re: disappearing outbox

Odenice ....no, it doesnt't appear. I found a temporary fix for this bug. I work offline and the Oubox will appear as soon as there's something in it and stay there until I go online and send the mail. I shouldn't have to work around this bug. I hope IncrediMail fixes it soon. I know they took the O...
by NSBooklady
Thu Jan 20, 2011 1:10 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: disappearing outbox
Replies: 7
Views: 3338

Re: disappearing outbox

I have the same issue as Sinan. My outbox is invisible even when there is outgoing mail. How do I get it to appear? If I click on send and then decide I want to stop and edit the outgoing message, I can't. I can stop it from going but can't edit it because it's in an invisible folder.
by NSBooklady
Thu Nov 25, 2010 7:33 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Data & Settings Transfer: The Sequel
Replies: 2
Views: 1544

Re: Data & Settings Transfer: The Sequel

The problem is that I can't do a Data and Settings Transfer though. I did try installing the full set-up of IM2 to see if that helped and it hasn't. I still can't perform this function and have to do manual back-up. Subsequent communication from Tech Support says that "We are aware of this prob...
by NSBooklady
Thu Nov 25, 2010 5:44 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Data & Settings Transfer: The Sequel
Replies: 2
Views: 1544

Data & Settings Transfer: The Sequel

Your IncrediMail Version: IM2 - Build 8407 Your Internet Browser Type: FireFox 3.5 Your Operation System: Windows Vista What have you done before the problem occurred? I had crashed unexpectedly and, when I started up again, all my images and sounds were gone from my style box. If you receive any e...
by NSBooklady
Thu Nov 25, 2010 5:29 pm
Forum: Windows 7
Topic: Data & Settings Transfer
Replies: 7
Views: 8111

Re: Data & Settings Transfer

You will have to import your data manually, any other way will cause data corruption. To import your email messages and folders, do the following: 1) Open IncrediMail, click the 'File' menu, scroll to 'Import an Export' and select 'Import Messages' . 2) In the 'Import Messages' dialog, select 'Incr...

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