Search found 70 matches

by musiclady
Fri Aug 02, 2019 1:53 am
Forum: Email Account Issues
Topic: messages won't load
Replies: 50
Views: 19715

Re: messages won't load

OK I just created a third identity and now I'm receiving e-mails. But what about all the old e-mails? These may only go back a few days. And how about all the folders in my other identity? The folders are there but not the contents. How do I get those? Thanks.
by musiclady
Sun Jun 16, 2019 12:47 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Messages won't load
Replies: 0
Views: 362

Messages won't load

I can't get my messages to load. I just keep seeing the "loading" circle going around and around. Can someone PLEASE help! I've run multiple executables and none of them have helped! Also, my "newest" e-mails are from 3/15/2019! I've been having this problem since May 29. :-(
by musiclady
Thu Jun 06, 2019 9:43 pm
Forum: Email Account Issues
Topic: messages won't load
Replies: 50
Views: 19715

Re: messages won't load

I added G-mail as an account and ended up with about 38,000 e-mails. They only go through March 15, 2019. Before that I uninstalled IM at least 3 times and ran various programs you suggested but none of them worked. NOW I can't delete any e-mails! And the newest e-mail is from March 2019! I added my...
by musiclady
Wed Jun 05, 2019 9:49 pm
Forum: Email Account Issues
Topic: messages won't load
Replies: 50
Views: 19715

Re: messages won't load

I have run each program suggested and uninstalled IM at least 4 times! I still have the same problem. What now?
by musiclady
Tue Jun 04, 2019 12:14 am
Forum: Email Account Issues
Topic: Can't delete
Replies: 0
Views: 423

Can't delete

NOW I can't delete any e-mails. And the newest e-mail is from March 2019! I added my g-mail account to the accounts. What happened? :-(
by musiclady
Sun Jun 02, 2019 9:24 pm
Forum: Email Account Issues
Topic: Can't connect
Replies: 0
Views: 370

Can't connect

When I click F5 I don't even see "connecting" in the upper right hand corner! The same thing happens when I click on get mail. I have uninstalled and reinstalled at least twice but it's still not working! I hope i can get some help. None of the "suggestions" work for me either! U...
by musiclady
Sun Mar 17, 2019 7:25 pm
Forum: Email Account Issues
Topic: Tabs are missing
Replies: 1
Views: 867

Re: Tabs are missing

I FINALLY found an answer to my own question! There was no help here. "In the Main or New Message window, look to the top right-hand corner of the screen. Here you will see the word 'Menu', with a small arrow next to it (as shown in red)." Click on the arrow and and the file, edit,etc. tab...
by musiclady
Fri Feb 08, 2019 1:57 am
Forum: Email Account Issues
Topic: Tabs are missing
Replies: 1
Views: 867

Tabs are missing

I can't see the tabs at the top of my Incredimail. e.g. file is missing. How do I recover them?
by musiclady
Tue Nov 20, 2018 8:04 pm
Forum: Email Account Issues
Topic: Can't send
Replies: 0
Views: 2810

Can't send

I was able to send messages just fine until this morning. Now I get this error message:
554 5.7.1 We were unable to deliver your message. Please try resending your message by adding some text.
by musiclady
Fri Oct 26, 2018 7:24 pm
Forum: Email Account Issues
Topic: Just stopped sending/receiving emails
Replies: 13
Views: 38875

Re: Just stopped sending/receiving emails

I just removed then added an account and now ALL of my e-mails are GONE! What happened to them?!

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