Search found 2389 matches

by moonstar
Sun May 06, 2012 9:12 am
Forum: Windows 7
Topic: Perhaps Some Useful Info
Replies: 3
Views: 2437

Re: Perhaps Some Useful Info

Please note that IncrediMail's Remote services are provided only by IncrediMail Technical staff, and not by any other company. If the site you've contacted is not IncrediMail (or email ending with @incredimail.com), or ask you to pay for a Remote Service, it is not us. If you're a member of VIP Supp...
by moonstar
Sun May 06, 2012 9:08 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: incomming mails directly in "deleted" folder
Replies: 4
Views: 1735

Re: incomming mails directly in "deleted" folder

Do you have Protection Center or JunkFilter Plus?
by moonstar
Sun May 06, 2012 9:07 am
Forum: Email Account Issues
Topic: Can send, but not receive
Replies: 1
Views: 3642

Re: Can send, but not receive

This is a common error message meaning her settings are incorrect. Please try the following: http://forums.incredimail.com/viewtopic.php?f=10&t=252 If this doesn't help, let us know. Also, as a paying member she can contact IncrediMail VIP Support directly by clicking 'Help' and then 'VIP Suppor...
by moonstar
Sun May 06, 2012 9:06 am
Forum: Email Account Issues
Topic: IM help pages
Replies: 1
Views: 1163

Re: IM help pages

We are updating our Help Center, and new pages will be available very soon.

Thank you for the suggestion!
by moonstar
Thu May 03, 2012 12:30 pm
Forum: Download & Installation
Topic: Latest update
Replies: 20
Views: 8561

Re: Latest update

Can you let me know what build you and your wife are using?
by moonstar
Wed May 02, 2012 2:48 pm
Forum: Download & Installation
Topic: Latest update
Replies: 20
Views: 8561

Re: Latest update

To attach your image, simply click the 'Preview' button below your new post, click the 'Upload attachment' tab that appears and attach the image.
by moonstar
Wed May 02, 2012 8:24 am
Forum: Download & Installation
Topic: Latest update
Replies: 20
Views: 8561

Re: Latest update

Can you send a Screenshot so I can see this?

Also, does the same appear in other Identities?
by moonstar
Tue May 01, 2012 9:47 am
Forum: Download & Installation
Topic: Latest update
Replies: 20
Views: 8561

Re: Latest update

Have you tried all the solutions in the post below:

http://forums.incredimail.com/viewtopic.php?f=12&t=9294

As for deleting from the server, this should be at the bottom of the drop-down list in the 'then' field. Do you not see it there?
by moonstar
Sun Apr 29, 2012 8:30 am
Forum: How do I...? Setup, General UI, Getting Started
Topic: how to D/L gold content????
Replies: 2
Views: 3273

Re: how to D/L gold content????

Simply run the file, and your Content should be imported automatically.
by moonstar
Sun Apr 29, 2012 8:29 am
Forum: Email Account Issues
Topic: sending email
Replies: 2
Views: 1669

Re: sending email

This Error Message means your Recipient's Email address is not written correctly.

Please check the address you're sending to and try again.

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