Search found 8 matches

by cathin
Sat Nov 26, 2016 2:59 pm
Forum: Email Account Issues
Topic: Has anyone used Incredimail 2.0 (old version) with Windows 10?
Replies: 2
Views: 6214

Has anyone used Incredimail 2.0 (old version) with Windows 10?

I have been given the link for the old version to reinstall, since there are so many issues with 2.5, but since my new computer has Windows 10, I've no guarantee the old version (2.0 released in 2000) will even work with Windows 10. Does anyone have any experience with the two together? I just don't...
by cathin
Mon Oct 31, 2016 3:30 pm
Forum: Email Account Issues
Topic: Incredimail Premium
Replies: 17
Views: 15501

Re: Incredimail Premium

I'd like to add myself to the list who is having this issue. I never had a need to update incredimail to the newest version till I had to replace my 8 year old computer recently. I paid for a lot of the extra features of incredimail, which was based on the knowledge that it had bouncing ability and ...
by cathin
Mon Oct 03, 2016 4:47 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Windows 10 and bouncing emails
Replies: 1
Views: 1347

Windows 10 and bouncing emails

I have a new computer with Windows 10. I had a difficult enough time getting my emails back and had to do some work arounds. My biggest issue now is that incredimail is not bouncing back spam emails. This is very important to me, as most of us know that when you bounce back, you decrease the likelih...
by cathin
Fri Aug 26, 2016 5:41 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Data and Settings Transfer Backup DOES NOT WORK
Replies: 3
Views: 1585

Re: Data and Settings Transfer Backup DOES NOT WORK

tmternes, and to all others experiencing this problem, I have sort of come up with a fix. Like I said, I have Windows 10 (but the file was saved on an external drive when I had vista)... ++++++++++++++++++ RESTORING BACKUP IDENTITY: Copy the backup specifically your "Identity file" to your...
by cathin
Thu Aug 25, 2016 11:37 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Data and Settings Transfer Backup DOES NOT WORK
Replies: 3
Views: 1585

Re: Data and Settings Transfer Backup DOES NOT WORK

I feel your pain. Apparently there is no support here on these forums. I paid for this backup program, and expected it to work to restore something that is SO important. I'm having the same problem. I just bought a new computer with Windows 10, and it appears this is not compatible. The only thing I...
by cathin
Tue Aug 23, 2016 1:46 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Restoring data
Replies: 2
Views: 1327

Re: Restoring data

?? Anyone ?? The help post for this issue is not helping me. I have no app files under user name. I also tried browsing in the way suggested, and the backup files do not show up under desktop nor under any other location where the file is, even though I know it's there. It's just not recognizing it ...
by cathin
Mon Aug 22, 2016 4:46 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Restoring data
Replies: 2
Views: 1327

Restoring data

I'm sure you hear this a thousand times, but my computer crashed, had to recover it (reformat). Had backup settings already saved in my external zip drive. I have done this before years ago. Have the old backup file too, so I know they are in the same format. Have installed, and reinstaled incredima...
by cathin
Mon Nov 22, 2010 2:30 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Does not receive email on phone
Replies: 4
Views: 2361

Re: Does not receive email on phone

This just happened to me, so hopefully this is your problem: Go into your incredimail account. Click "Tools" -->email accounts -->Properties-->click the "advanced" tab and then check off the box that says "leave a copy of message on server". This way your server is down...

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