Search found 19 matches

by rmstaff
Mon Dec 21, 2009 10:11 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Crashes and program freezes
Replies: 26
Views: 9439

Re: Crashes and program freezes

E-Mail Address was sent!
by rmstaff
Mon Dec 21, 2009 3:46 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Crashes and program freezes
Replies: 26
Views: 9439

Re: Crashes and program freezes

Update: I have removed all contacts and emails from the program. For some reason, the original issues have minimized to freezing when I move new mail to a folder. It asks if I want to file a report , which I decline after a couple hundred and then the program just shuts down. I might add when I open...
by rmstaff
Mon Dec 21, 2009 2:52 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Crashes and program freezes
Replies: 26
Views: 9439

Re: Crashes and program freezes

Thank you. I have checked further into the total deletion and find it will be necessary to go to the Registry and delete numerous files. Too much money in this computer to be playing with the Registry which is above and beyond my capabilities. Somewhere back in this thread a mod said we could set up...
by rmstaff
Sat Dec 19, 2009 7:24 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Crashes and program freezes
Replies: 26
Views: 9439

Re: Crashes and program freezes

My message folder was a part of my prior Xe account which I transferred to the #2 program after I did a format of my hard drive.

Is there a way to remove these files and start from scratch with the 2.0 edition. For some reason I feel the Xe files have conflicted with 2.0 install?
by rmstaff
Sat Dec 19, 2009 3:12 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Crashes and program freezes
Replies: 26
Views: 9439

Re: Crashes and program freezes

Perhaps you could inform me of the procedure? Do I just come here Tuesday and wait? Will someone inform me of a time? Is there any notification ?
by rmstaff
Sat Dec 19, 2009 4:26 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Crashes and program freezes
Replies: 26
Views: 9439

Re: Crashes and program freezes

That was rude of me. Karol go to the Technical Issue and post a "New Topic" with your problem and they will pick it up and you will get your own Moderator and be able to keep track of your issue.
by rmstaff
Sat Dec 19, 2009 4:19 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Crashes and program freezes
Replies: 26
Views: 9439

Re: Crashes and program freezes

Start a new thread one and you will get quicker response! :-)
by rmstaff
Sat Dec 19, 2009 4:16 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Crashes and program freezes
Replies: 26
Views: 9439

Re: Crashes and program freezes

Lets see! I live in Florida and the weekend here is Saturday and Sunday! Sundays I and the family do our Church obligations so I guess perhaps Monday or Tuesday? Tuesday would be better for me! I can be home all day!
Thanks for the response

Robert
by rmstaff
Sat Dec 19, 2009 3:48 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Crashes and program freezes
Replies: 26
Views: 9439

Re: Crashes and program freezes

2 issues. When I received your email and tried to transfer it to my saved message files it froze my computer and I had to use the Task Manager to close out Incredimail. This happens on many occasions. My message folder was a part of my prior Xe account which I transferred to the #2 program after I d...
by rmstaff
Fri Dec 18, 2009 11:33 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Crashes and program freezes
Replies: 26
Views: 9439

Re: Crashes and program freezes

You had requesteed my e-mail address. I forwarded it but have no way of knowing if it went through!

Go to advanced search