Search found 20 matches

by PhartStorm
Wed Aug 28, 2019 7:25 am
Forum: Download & Installation
Topic: Can NOT renew my IncrediMail Plus license
Replies: 2
Views: 900

Re: Can NOT renew my IncrediMail Plus license

It appears that Perion is no longer selling the IncrediMail product. The payment links for all related products (Plus, Gold Gallery, etc.) take you to a page with an email address for existing customer support only. No one from IncrediMail support has responded to help requests on the support forum ...
by PhartStorm
Wed Aug 28, 2019 7:12 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Unable to load Yahoo
Replies: 3
Views: 538

Re: Unable to load Yahoo

Paquebot, I would not hold your breath waiting for a response. No IncrediMail moderator has posted here for more than a year. The product is pretty much abandon-ware at this point. That said and assuming you are certain your Yahoo mail username and password are correct, I would suggest you validate ...
by PhartStorm
Sat Jun 01, 2019 11:34 pm
Forum: Email Account Issues
Topic: emails can't scroll
Replies: 23
Views: 24700

Re: emails can't scroll

Stigand, Actually, it has been 7 years. That was when Perion changed direction and and took an unfinished IM2.5 from beta to production and halted all new development - the bugs were known at that time. Please see the following link: http://forums.incredimail.com/viewtopic.php?f=12&t=214330 . I ...
by PhartStorm
Wed May 01, 2019 12:21 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: emails won't send
Replies: 1
Views: 843

Re: emails won't send

Hello - I wouldn't hold your breath waiting for support. The last time a moderator posted here was nearly a year ago. In reference to your problem, you may want to check your email service provider (i.e. Gmail, Outlook, etc.) to see if they changed any of their parameters (SMTP server address, etc.)...
by PhartStorm
Tue Apr 30, 2019 4:00 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: "IncrediMail Application has stopped work"
Replies: 3
Views: 845

Re: "IncrediMail Application has stopped work"

Please see my post here: http://forums.incredimail.com/viewtopic.php?f=12&t=260383 . You may want to try using your main browser (IE, Chrome, Firefox) rather than the built-in IM browser. There is a setting that will allow you to change which browser IM uses. As I said in the link, the last post...
by PhartStorm
Tue Jan 22, 2019 6:28 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Incedimail Now
Replies: 1
Views: 782

Re: Incedimail Now

Loopy, Please see the following link: http://forums.incredimail.com/viewtopic.php?f=12&t=214330 . I wouldn't hold your breath waiting for a response. the last time an Incredimail Moderator posted on this site was June of 2018. While I believe Perion still owns IncrediMail, they no longer even me...
by PhartStorm
Tue Aug 28, 2018 4:54 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: What would it take to get the Scroll Bar and Deleted Items Folder issues fixed in IM2.5?
Replies: 4
Views: 3746

Re: What would it take to get the Scroll Bar and Deleted Items Folder issues fixed in IM2.5?

I had to switch to a different mail client (EM Mail) because I could no longer deal with the scroll bar and deleted items folder bugs. That said, I would go back to IncrediMail if they would just fix the bugs. It is really the only product of its kind. However, Perion has stopped all development on ...
by PhartStorm
Fri Nov 10, 2017 12:13 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: What would it take to get the Scroll Bar and Deleted Items Folder issues fixed in IM2.5?
Replies: 4
Views: 3746

Re: What would it take to get the Scroll Bar and Deleted Items Folder issues fixed in IM2.5?

This response pretty much confirms my earlier assessment: "The sad fact is there are no developers working on IM2.5. If there were, we would have had these issues addressed well before now. I believe Perion is treating IM as a legacy product and, while they do provide some user support, there w...
by PhartStorm
Mon Nov 06, 2017 12:28 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: What would it take to get the Scroll Bar and Deleted Items Folder issues fixed in IM2.5?
Replies: 4
Views: 3746

What would it take to get the Scroll Bar and Deleted Items Folder issues fixed in IM2.5?

Dear Moderators, As the title states, what would it take to get the scroll bar and deleted items folder issues fixed in IM2.5? As you know, these issues have been around for several years and I am just curious if there is anything the user community could do to persuade your developers to give us a ...

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