Search found 10 matches

by shiney19
Sat Dec 19, 2015 9:11 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Crash after Windows update
Replies: 271
Views: 143525

Re: Crash after Windows update

Hi The point I was making is that even thought IM are aware of the problem their Tech Advisors were still not admitting this when they emailed me this week suggesting that I reinstall IM even though I made them aware of the crash error notice which flashed up on my computer which clearly indicated t...
by shiney19
Thu Dec 17, 2015 9:32 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Crash after Windows update
Replies: 271
Views: 143525

Re: Crash after Windows update

Incredimail keeps crashing on me after a recent Windows update. I have experienced this problem for a week now. My parents have recently died and I need to depend on a stable mail client to be able to send and receive emails pertaining to their estate. I raised a complaint and received a reply to re...
by shiney19
Thu Mar 28, 2013 8:59 pm
Forum: Email Account Issues
Topic: Cant get IM 2 to accept my talk21.com account
Replies: 1
Views: 1370

Cant get IM 2 to accept my talk21.com account

Your IncrediMail Version: 2 Your Internet Browser Type: Internet Explorer 8 Your Operation System: Windows Vista What have you done before the problem occurred? I have not had this problem before but after reformatting my hard drive and reinstalling IM 2. I cannot get IM 2 to accept my talk21.com a...
by shiney19
Fri Feb 08, 2013 2:19 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Wont open
Replies: 20
Views: 10514

Re: Wont open

PLEASE FURNISH ME WITH CONTACT DETAILS OF YOUR CEO. I HAVE ALREADY ASKED FOR THIS AND YOU HAVE NOT SUPPLIED!! I AM INSISTING ON CONTACTING HIM/HER REGARDING MY ISSUES AND THE TIME I HAVE WASTED REFORMATTING MY HARD DRIVE. IF I AM NOT GIVEN THIS INFORMATION WHICH YOU ARE OBLIGED TO SUPPLY I SHALL TAK...
by shiney19
Mon Feb 04, 2013 10:07 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Wont open
Replies: 20
Views: 10514

Re: Wont open

I CAN CONFIRM THAT 3D MAGIC IS THE REASON THAT IM XE DOES NOT RUN !! MCAFEE IS NOT THE PROBLEM AS STATED BY A FORUM ADMINISTRATOR I HAVE TAKEN THE ADVICE FROM THIS FORUM AND REFORMATTED MY COMPUTER AND NOW HAVE TO WASTE HOURS REINSTALLING ALL MY PROGRAMS. DO NOT TAKE AS GOSPEL THE ADVICE GIVEN ON TH...
by shiney19
Sun Feb 03, 2013 12:09 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Wont open
Replies: 20
Views: 10514

Re: Wont open

I have just spent hours sorting out the problem of the tray application not working and have discovered why. THIS IS NOT A MCAFEE PROBLEM AS YOU ADVISED - I DO NOT AT THE MOMENT HAVE ANY PROTECTION INSTALLED I use IM XE - I hate IM2 I managed to system restore back to prior to Im installation and in...
by shiney19
Sat Feb 02, 2013 5:45 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Wont open
Replies: 20
Views: 10514

Re: Wont open

I really am p***ed off now - I have just reformated my PC again . I have not reinstalled McAfee or any other security protection but I am still getting the 'Incredimail tray application has stopped working' error as before SO MUCH FOR BEING TOLD ON THIS FORUM THAT IM CONFLICTS WITH MCAFFEE!!!! I WIL...
by shiney19
Thu Jan 31, 2013 5:59 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Wont open
Replies: 20
Views: 10514

Re: Wont open

Firstly I have just reformated my computer so I do not want to have to do again Secondly I have always had the same versions of my programs installed as well as McAfee so I see no reason why IM will not run as it always has in the past. I bought IM and I am very unhappy that I can no longer use this...
by shiney19
Wed Jan 30, 2013 11:26 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Wont open
Replies: 20
Views: 10514

Re: Wont open

Hi again I've just tried using your uninstaller as above again and tried to reinstall using the link below the uninstaller I get the error: 2753. The File 'imsetup.exe' is not marked for installation I have tried in safe mode and again no joy I have tried now for 2 weeks to install this program? Tha...
by shiney19
Wed Jan 30, 2013 8:29 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Wont open
Replies: 20
Views: 10514

Re: Wont open

Hi I have the same problem I am a VIP member but I have been unable to contact VIP support as I cannot access IM to do this I have done all of the above - I want to use IM XE not IM2 as I do not like IM2 I have has problems with IM ever since I purchased the program I have tried to install IM XE it ...

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