Search found 11 matches

by BobH7500
Mon Jun 11, 2018 5:42 pm
Forum: Email Account Issues
Topic: Error Message when sending
Replies: 1
Views: 4385

Error Message when sending

When sending email from an Office 365 Exchange server account in Incredimail, I get the following error message. 550.5.6.11 "Your message contains invalid characters (bare line feed characters) which the email servers at (nyc.rr.com) don't support) email address - ellie@ekgtalentgroup.com Incre...
by BobH7500
Mon Jun 11, 2018 5:42 pm
Forum: Email Account Issues
Topic: Error Message when sending
Replies: 0
Views: 3823

Error Message when sending

When sending email from an Office 365 Exchange server account in Incredimail, I get the following error message. 550.5.6.11 "Your message contains invalid characters (bare line feed characters) which the email servers at (nyc.rr.com) don't support) email address - ellie@ekgtalentgroup.com Incre...
by BobH7500
Wed May 02, 2018 4:56 pm
Forum: Download & Installation
Topic: Protection Center
Replies: 0
Views: 3875

Protection Center

I recently purchased and downloaded Protection Center. When I try to change Protection Center settings, it freezes my Incredimail so that I can't access other folders. I have to close Incredimail by using Ctrl-Alt-Del. and then reopen it. Can you help? Incredimail 2.5 Windows 10 Chrome Browser Bob H...
by BobH7500
Fri Feb 23, 2018 6:46 pm
Forum: Email Account Issues
Topic: Identities
Replies: 0
Views: 3173

Identities

In order to repair my incredimail 2.5 account, I was advised by a support advisor to create a new identity, which I did. My question is........how do I import messages from my old identity into the new one. I was able to import contacts but not messages. Thanks in advance Bob H Incredimail 2.5 runni...
by BobH7500
Fri Jul 07, 2017 7:43 pm
Forum: Email Account Issues
Topic: New Accounts
Replies: 3
Views: 1673

New Accounts

Hi folks i'm trying to add 2 accounts to my wife's Incredimail account. 1 is an exchange server (office 360 from Go Daddy) 1 is a standard gmail account. When trying to add these I receive an error message that says email address and password not accepted. I have checked with both the exchange and g...
by BobH7500
Fri Oct 21, 2016 4:02 am
Forum: How do I...? Setup, General UI, Getting Started
Topic: Folders...On This Computer
Replies: 1
Views: 46780

Folders...On This Computer

Hi folks
If I have a number of emails in the folder called On My Computer..............can I take the contents and move them to say, another email program or even to my desktop?

If so, where can I find those emails to move them.

Thanks
Bob H
by BobH7500
Sat Jan 02, 2016 9:47 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Notifiers
Replies: 0
Views: 1110

Notifiers

Hi folks Something's happened to my notifiers and with other people's notifiers. The notifier quiet halfway through it's animation. I contacted VIP help service with this problem and they suggested a few things that didn't work. Updating Flash Player in Internet Explorer..............nope Reinstalli...
by BobH7500
Tue Aug 25, 2015 4:06 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: email server
Replies: 0
Views: 1405

email server

Your IncrediMail Version: 2.5 Your Internet Browser Type: Google Chrome Your Operation System: Windows 7 What have you done before the problem occurred? read emails directly from the server If you receive any error message, please quote it precisely: Please provide a full description of the problem...
by BobH7500
Wed Apr 24, 2013 3:26 pm
Forum: How do I...? Setup, General UI, Getting Started
Topic: Android Import
Replies: 1
Views: 2541

Android Import

Your IncrediMail Version: 2.5 Your Internet Browser Type: Google Chrome Your Operation System: Windows 7 What have you done before the problem occurred? If you receive any error message, please quote it precisely: Please provide a full description of the problem: Can I import contacts from my Andro...
by BobH7500
Sat Apr 20, 2013 7:56 pm
Forum: How do I...? Setup, General UI, Getting Started
Topic: Contacts import
Replies: 1
Views: 1971

Contacts import

Your IncrediMail Version: 2.5 Your Internet Browser Type: Google Chrome Your Operation System: Windows 7 What have you done before the problem occurred? Trying to import contacts on a new computer If you receive any error message, please quote it precisely: Please provide a full description of the ...

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