Search found 8 matches

by DreinFLorence
Tue Aug 06, 2013 7:39 pm
Forum: Download & Installation
Topic: Incredimail 2.0/2.5 Download Version from 18.6.2013
Replies: 12
Views: 6264

Re: Incredimail 2.0/2.5 Download Version from 18.6.2013

I have been receiving daily emails from IM tech support about the 2.5 upgrade deleting all my content/data/emails. I did the upgrade because of a pop up window error, and although I did get the upgrade, it did not upgrade my current email account with IM. It upgraded my email account from 2009. Ther...
by DreinFLorence
Tue Jul 23, 2013 12:09 am
Forum: Email Account Issues
Topic: Version 2.5 Major Problems!
Replies: 14
Views: 9450

Re: Version 2.5 Major Problems!

Oh yes, there are no folders that were current under the On My Computer either. Everything is gone. If I dont' get these retrieved, Incredimail will be history on my pc as well.
by DreinFLorence
Tue Jul 23, 2013 12:07 am
Forum: Email Account Issues
Topic: Version 2.5 Major Problems!
Replies: 14
Views: 9450

Re: Version 2.5 Major Problems!

And the only way I got a quick response from IT support was though Incredimail's Facebook page if that helps anyone pulling out their hair and swearing at their PC. Good luck.
by DreinFLorence
Tue Jul 23, 2013 12:05 am
Forum: Email Account Issues
Topic: Version 2.5 Major Problems!
Replies: 14
Views: 9450

Re: Version 2.5 Major Problems!

I have not been able to recover anything. I heard from IT support. I tried the following, but it doesn't IMPORT Contacts as the popup dialogue box has no information to click on. Its empty. All I could do was cancel. I'm so ticked off at all this. I'm with Joanne M. why on earth did I do the friggin...
by DreinFLorence
Thu Jul 18, 2013 5:08 am
Forum: Download & Installation
Topic: Tech Support
Replies: 2
Views: 1155

Re: Tech Support

I AM STILL WAITING FOR SOMEONE TO GET BACK TO ME ON ALL THESE ISSUES PLEASE!
by DreinFLorence
Wed Jul 17, 2013 4:46 pm
Forum: Download & Installation
Topic: Tech Support
Replies: 2
Views: 1155

Tech Support

Your IncrediMail Version: 2.5 Your Internet Browser Type: FireFox 3.5 Your Operation System: Windows 7 What have you done before the problem occurred? I had a pop up window that said the skinscript bmp would not load and to upgrade to latest version which was a huge mistake. I upgraded and the new ...
by DreinFLorence
Wed Jul 17, 2013 4:13 am
Forum: Download & Installation
Topic: Incredimail 2.0/2.5 Download Version from 18.6.2013
Replies: 12
Views: 6264

Re: Incredimail 2.0/2.5 Download Version from 18.6.2013

Version 2.5 is in need of help. I downloaded it and lost everything! I have no gallery with stationaries, no inbox that is current (my 2.5 version REVERTED back to 2009 and that's what is showing up ) I have lost incredible amounts of data andcontent and need that all back, I cannot find tech suppor...
by DreinFLorence
Wed Jul 17, 2013 4:03 am
Forum: Email Account Issues
Topic: Version 2.5 Major Problems!
Replies: 14
Views: 9450

Re: Version 2.5 Major Problems!

I upgraded to 2.5 and have the same problem, I lost all my content, inbox, personal folders etc. What I have is the current version, BUT the emails are all from the IM account I was using in 2009 The email program reverted!!! Nothing current! I cannot find any technical support email address, phone ...

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