Search found 7188 matches

by IncrediModerator
Fri Apr 13, 2018 8:04 am
Forum: Email Account Issues
Topic: messages won't load
Replies: 46
Views: 6372

Re: messages won't load

To further address this issue, please contact your mail provider and ask them for the following details: 1. IMAP and SMTP mail server addresses. 2. Port numbers for the IMAP and SMTP mail servers. 3. Do you need to authenticate when sending mail? 4. Do you need to use SSL? Verify with them that the ...
by IncrediModerator
Mon Apr 09, 2018 10:13 am
Forum: Email Account Issues
Topic: messages won't load
Replies: 46
Views: 6372

Re: messages won't load

Uninstalling then reinstalling IncrediMail should solve the issue you encountered, as vital IncrediMail files are refreshed and various components reinstalled. To begin the process, please click here: http://www2l.incredimail.com/contents/setup/xml_support/unin.exe Click 'Run' in the File Download d...
by IncrediModerator
Thu Apr 05, 2018 8:25 am
Forum: Email Account Issues
Topic: messages won't load
Replies: 46
Views: 6372

Re: messages won't load

I would like you to open a new Identity. To create a new Identity, please click 'Tools' and then 'Identities'. From here you have the option of choosing 'New Identity'. Set up your Identity, and check to see if problem continues to occur in the new Identity. Let me know if you still encounter the sa...
by IncrediModerator
Mon Apr 02, 2018 10:40 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Can't Get Incredimail to go into Online mode!
Replies: 1
Views: 603

Re: Can't Get Incredimail to go into Online mode!

Uninstalling then reinstalling IncrediMail should solve the issue you encountered, as vital IncrediMail files are refreshed and various components reinstalled. To begin the process, please click here: http://www2l.incredimail.com/contents/setup/xml_support/unin.exe Click 'Run' in the File Download d...
by IncrediModerator
Mon Apr 02, 2018 10:20 am
Forum: Download & Installation
Topic: Incredimail 2.5 - Plus Confusion
Replies: 1
Views: 644

Re: Incredimail 2.5 - Plus Confusion

You are using the latest version of IncrediMail 2.5. IncrediMail Plus is a subscription-based license which unlocks special features within your IncrediMail program, and allows you full access to many fun and exciting options, including: 1. No Advertisements displayed in IncrediMail 2. No Promotiona...
by IncrediModerator
Mon Apr 02, 2018 10:07 am
Forum: Email Account Issues
Topic: Incredimail error message each time it loads
Replies: 3
Views: 748

Re: Incredimail error message each time it loads

To better address this issue, I would like you to send me a screenshot of the exact error message for further review. To create the screenshot, please run the following executable: http://www2.incredimail.com/contents/setup/xml_support/IncrediScreenshot.exe When you see the problem again, click on &...
by IncrediModerator
Mon Apr 02, 2018 10:05 am
Forum: Email Account Issues
Topic: emails can't scroll
Replies: 21
Views: 13201

Re: emails can't scroll

Our developers are aware of the issue you encountered and are working on a solution.

As a workaround, please forward the particular messages to your email address, and the new (i.e. forwarded) messages should be displayed properly in your Inbox.
by IncrediModerator
Wed Mar 28, 2018 9:49 am
Forum: How do I...? Setup, General UI, Getting Started
Topic: message rules various accounts
Replies: 9
Views: 7368

Re: message rules various accounts

I am glad to hear everything is now working as it should.
by IncrediModerator
Tue Mar 27, 2018 11:57 am
Forum: How do I...? Setup, General UI, Getting Started
Topic: message rules various accounts
Replies: 9
Views: 7368

Re: message rules various accounts

In order to move some of the contents, First of all create a new folder.

Now, drag and drop the content into the new folder from RUNT6666@ folder.
by IncrediModerator
Tue Mar 13, 2018 8:16 am
Forum: Email Account Issues
Topic: messages won't load
Replies: 46
Views: 6372

Re: messages won't load

In order to fix this situation, please contact our support team at vipsupport@incredimail.com and they will be able to help you.

Go to advanced search