Search found 6955 matches

by IncrediModerator
Wed Jul 19, 2017 10:15 am
Forum: Email Account Issues
Topic: connection
Replies: 8
Views: 1022

Re: connection

To further address this issue, please click on Tools > Email Accounts, select the appropriate account, click on "Properties", and post a screenshot of the General, Servers, and Advanced tabs. In addition, please post a screenshot of the "Server Settings" and "Outgoing Server...
by IncrediModerator
Wed Jul 19, 2017 10:12 am
Forum: Download & Installation
Topic: Error opening installation log file. Windows 10
Replies: 5
Views: 94

Re: Error opening installation log file. Windows 10

I am glad to hear that everything is now working as it should, albeit with some effort on your part :-)
by IncrediModerator
Tue Jul 18, 2017 12:08 pm
Forum: Email Account Issues
Topic: connection
Replies: 8
Views: 1022

Re: connection

To download Mozilla Thunderbird, please go to:
https://www.mozilla.org/en-US/thunderbird/
by IncrediModerator
Tue Jul 18, 2017 12:08 pm
Forum: Email Account Issues
Topic: connection
Replies: 8
Views: 1022

Re: connection

To address this issue, I would like you to reconfigure your email account using the "Email Setup Wizard": 1. In the main IncrediMail window, click on "Tools" and select "Email Accounts". 2. Choose your account, click on "Remove". To reconfigure the account, cl...
by IncrediModerator
Tue Jul 18, 2017 12:07 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Cannot Import data... URGENT help needed...
Replies: 4
Views: 53

Re: Cannot Import data... URGENT help needed...

4. Upon verifying that all of the messages have been imported, please run the following executable to install the latest build of IncrediMail 2.5:
http://www5l.incredimail.com/im/imsetup ... lSetup.exe

Please let me know the results.
by IncrediModerator
Tue Jul 18, 2017 12:07 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Cannot Import data... URGENT help needed...
Replies: 4
Views: 53

Re: Cannot Import data... URGENT help needed...

In this case, when importing the messages, rather than selecting the option "All Folders", please select the option "Select Folders" and then try importing the individual folders into your current installation. If the problem continues, I would like you to temporarily downgrade t...
by IncrediModerator
Tue Jul 18, 2017 12:04 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Operation Incomplete (Can't receive mail)
Replies: 4
Views: 51

Re: Operation Incomplete (Can't receive mail)

I am glad to hear the problem has now been resolved :-)
by IncrediModerator
Mon Jul 17, 2017 8:56 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Operation Incomplete (Can't receive mail)
Replies: 4
Views: 51

Re: Operation Incomplete (Can't receive mail)

To address this issue, I would like you to reconfigure your email account using the "Email Setup Wizard": 1. In the main IncrediMail window, click on "Tools" and select "Email Accounts". 2. Choose your account, click on "Remove". To reconfigure the account, cl...
by IncrediModerator
Mon Jul 17, 2017 8:51 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Cannot Import data... URGENT help needed...
Replies: 4
Views: 53

Re: Cannot Import data... URGENT help needed...

In this case, to manually import the previous messages and folders, please do the following: 1. Download the WinRAR application at: http://download.cnet.com/WinRAR-64-bit/3000-2250_4-10965579.html 2. In File Explorer, copy the "IncrediMail Transferred Data" folder to your Windows Desktop. ...

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