Search found 6742 matches

by IncrediModerator
Wed Mar 22, 2017 11:55 am
Forum: Email Account Issues
Topic: Truble sending out email
Replies: 3
Views: 58

Re: Truble sending out email

In this case, to import the previous messages and contacts into the new working identity, please do the following: 1. Exit the IncrediMail application by right-clicking on the icon in your Windows taskbar and selecting "Exit". 2. In File Explorer, browse to the following location: C:\Users...
by IncrediModerator
Wed Mar 22, 2017 11:52 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Crash after 14.March.2017 Windows 10 update
Replies: 23
Views: 940

Re: Crash after 14.March.2017 Windows 10 update

In this case, to import the previous messages and contacts into the new working identity, please do the following: 1. Exit the IncrediMail application by right-clicking on the icon in your Windows taskbar and selecting "Exit". 2. In File Explorer, browse to the following location: C:\Users...
by IncrediModerator
Tue Mar 21, 2017 6:34 pm
Forum: Email Account Issues
Topic: Truble sending out email
Replies: 3
Views: 58

Re: Truble sending out email

To address this issue, I would like you to reconfigure your email account using the "Email Setup Wizard": 1. In the main IncrediMail window, click on "Tools" and select "Email Accounts". 2. Choose your account, click on "Remove". To reconfigure the account, cl...
by IncrediModerator
Tue Mar 21, 2017 3:14 pm
Forum: Download & Installation
Topic: Error Opening Installation Log File - Can't instal
Replies: 3
Views: 272

Re: Error Opening Installation Log File - Can't instal

In this case, are you unable to install IncrediMail on your computer OR are you unable to open IncrediMail after completing the installation ?

The two problems are very different.
by IncrediModerator
Tue Mar 21, 2017 3:12 pm
Forum: IncrediMail's website
Topic: IM Plus vs IM Premium and issues with Gold Gallery
Replies: 5
Views: 2677

Re: IM Plus vs IM Premium and issues with Gold Gallery

I apologize, but I did not quite understand the problem you encountered.

Please clarify the exact problem you encounter in IncrediMail, so that I can assist you in the best possible way.
by IncrediModerator
Tue Mar 21, 2017 3:07 pm
Forum: How do I...? Setup, General UI, Getting Started
Topic: How do I enable TLS?
Replies: 2
Views: 729

Re: How do I enable TLS?

To download Mozilla Thunderbird, please go to:
https://www.mozilla.org/en-US/thunderbird/
by IncrediModerator
Tue Mar 21, 2017 3:07 pm
Forum: How do I...? Setup, General UI, Getting Started
Topic: How do I enable TLS?
Replies: 2
Views: 729

Re: How do I enable TLS?

To address this issue, I would like you to test your email account settings in Mozilla Thunderbird as instructed at http://support.incredimail.com/entries/21206106-how-do-i-test-my-email-account-settings-in-another-email-client, and see if you are indeed able to send/receive messages from that email...
by IncrediModerator
Tue Mar 21, 2017 3:02 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Incredimail Stopped Opening After IT Clean Up
Replies: 1
Views: 26

Re: Incredimail Stopped Opening After IT Clean Up

To address this issue, I would like you to try uninstalling and then reinstalling IncrediMail 2.5. As the uninstall script only removes the exe/dll files, your existing data and settings should not be affected. To uninstall IncrediMail 2.5, please go to Start > Settings > System > Apps and features,...
by IncrediModerator
Tue Mar 21, 2017 2:58 pm
Forum: Email Account Issues
Topic: Incredimail Plus & Yahoo
Replies: 1
Views: 12

Re: Incredimail Plus & Yahoo

To address this issue, please enable the option "Allow apps that use less secure sign in" in your Yahoo settings as instructed at the bottom of the online article at: https://help.yahoo.com/kb/SLN27791.html After that, please click on Tools > Email Accounts, remove your existing account, a...
by IncrediModerator
Mon Mar 20, 2017 12:11 pm
Forum: Registration codes
Topic: How does a Lifetime Subscription Expire?
Replies: 1
Views: 42

Re: How does a Lifetime Subscription Expire?

To address such issues, please fill out our online form at:
http://www3.incredimail.com/english/code_search.asp

In the Additional Information box, please enter the license code and we will be happy to check the matter.

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