To further address this issue, please contact your mail provider and ask them for the following details: 1. IMAP and SMTP mail server addresses. 2. Port numbers for the IMAP and SMTP mail servers. 3. Do you need to authenticate when sending mail? 4. Do you need to use SSL? Verify with them that the ...

Uninstalling then reinstalling IncrediMail should solve the issue you encountered, as vital IncrediMail files are refreshed and various components reinstalled. To begin the process, please click here: http://www2l.incredimail.com/contents/setup/xml_support/unin.exe Click 'Run' in the File Download d...

I would like you to open a new Identity. To create a new Identity, please click 'Tools' and then 'Identities'. From here you have the option of choosing 'New Identity'. Set up your Identity, and check to see if problem continues to occur in the new Identity. Let me know if you still encounter the sa...

Uninstalling then reinstalling IncrediMail should solve the issue you encountered, as vital IncrediMail files are refreshed and various components reinstalled. To begin the process, please click here: http://www2l.incredimail.com/contents/setup/xml_support/unin.exe Click 'Run' in the File Download d...

You are using the latest version of IncrediMail 2.5. IncrediMail Plus is a subscription-based license which unlocks special features within your IncrediMail program, and allows you full access to many fun and exciting options, including: 1. No Advertisements displayed in IncrediMail 2. No Promotiona...

To better address this issue, I would like you to send me a screenshot of the exact error message for further review. To create the screenshot, please run the following executable: http://www2.incredimail.com/contents/setup/xml_support/IncrediScreenshot.exe When you see the problem again, click on &...

Our developers are aware of the issue you encountered and are working on a solution.

As a workaround, please forward the particular messages to your email address, and the new (i.e. forwarded) messages should be displayed properly in your Inbox.

I am glad to hear everything is now working as it should.

In order to move some of the contents, First of all create a new folder.

Now, drag and drop the content into the new folder from RUNT6666@ folder.

In order to fix this situation, please contact our support team at vipsupport@incredimail.com and they will be able to help you.