Search found 7101 matches

by IncrediModerator
Tue Nov 21, 2017 7:17 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: uninstall incredimail
Replies: 4
Views: 108

Re: uninstall incredimail

In this case, after uninstalling IncrediMail, please run the following executable to install the latest build of IncrediMail 2.0:
http://www.incredimail.com/english/down ... =fullsetup

Please let me know if you still encounter difficulties.
by IncrediModerator
Tue Nov 21, 2017 7:15 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: 75222712.No such interface supported
Replies: 1
Views: 31

Re: 75222712.No such interface supported

Such unusual issues can often be solved by deleting the IncrediMail "Runtime" folder. To delete the Runtime folder, please run the following executable: http://www2l.incredimail.com/contents/setup/xml_support/del_run.exe When done, open IncrediMail and check the results. If the problem con...
by IncrediModerator
Tue Nov 21, 2017 7:13 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Virus or hacked?
Replies: 1
Views: 4

Re: Virus or hacked?

Unfortunately, I have never come across such an issue and I am thus unable to assist you in troubleshooting the problem.
by IncrediModerator
Tue Nov 21, 2017 7:07 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Dead computer to new computer
Replies: 4
Views: 113

Re: Dead computer to new computer

Currently, it is only possible to import the messages and contacts, not the other settings.

You will therefore need to reconfigure those email accounts in the new installation.
by IncrediModerator
Tue Nov 21, 2017 7:04 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Problem with the search
Replies: 1
Views: 4

Re: Problem with the search

To address this issue, please run the following executable: http://www2l.incredimail.com/contents/setup/xml_support/del_index.exe Once finished, you must keep IncrediMail open for at least 24 Hours to complete the indexing. Note: You may minimize the IncrediMail window in the Windows taskbar so that...
by IncrediModerator
Tue Nov 21, 2017 7:04 pm
Forum: Email Account Issues
Topic: Removing Email Folders
Replies: 1
Views: 30

Re: Removing Email Folders

As IncrediMail 2.5 uses the IMAP protocol, the email accounts will be "synced" with the mail server, and thus the folders you see in IncrediMail will be the same as those on the mail server.

This is a primary feature of IMAP and cannot be changed.
by IncrediModerator
Tue Nov 21, 2017 7:00 pm
Forum: Email Account Issues
Topic: GoDaddy and incredimail
Replies: 1
Views: 35

Re: GoDaddy and incredimail

To address this issue, I would like you to reconfigure your email account using the "Email Setup Wizard": 1. In the main IncrediMail window, click on "Tools" and select "Email Accounts". 2. Choose your account, click on "Remove". To reconfigure the account, cl...
by IncrediModerator
Tue Nov 21, 2017 6:58 pm
Forum: Email Account Issues
Topic: Multiple Accounts
Replies: 6
Views: 85

Re: Multiple Accounts

In this case, simply click on "Inboxes" at the top of the list and all incoming messages in all of the Inboxes will be displayed.

Please let me know if you still encounter difficulties.
by IncrediModerator
Tue Nov 21, 2017 6:56 pm
Forum: Email Account Issues
Topic: VIP SUPPORT - NOT TRUE
Replies: 1
Views: 30

Re: VIP SUPPORT - NOT TRUE

Firstly, please click on Help > Licenses in the top menu of IncrediMail and enter the license code for IncrediMail Plus. After that, for technical assistance, please click on Help > VIP Support in the top menu of the main IncrediMail window, fill out the online form, and one of our support represent...
by IncrediModerator
Tue Nov 21, 2017 6:54 pm
Forum: Email Account Issues
Topic: Read Receipt
Replies: 1
Views: 4

Re: Read Receipt

In this case, simply click on Tools > Options > Receipts and unselect the option "Request a read receipt for all sent messages".

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