Search found 6811 matches

by IncrediModerator
Sun Apr 23, 2017 11:33 am
Forum: Email Account Issues
Topic: will not accept email accout
Replies: 7
Views: 1570

Re: will not accept email accout

To download Mozilla Thunderbird, please go to:
https://www.mozilla.org/en-US/thunderbird/
by IncrediModerator
Sun Apr 23, 2017 11:33 am
Forum: Email Account Issues
Topic: will not accept email accout
Replies: 7
Views: 1570

Re: will not accept email accout

To further address this issue, I would like you to test your email account settings in Mozilla Thunderbird as instructed at http://support.incredimail.com/entries/21206106-how-do-i-test-my-email-account-settings-in-another-email-client, and see if you are indeed able to send/receive messages from th...
by IncrediModerator
Sun Apr 23, 2017 11:27 am
Forum: How do I...? Setup, General UI, Getting Started
Topic: How to 'Create a New Identity'
Replies: 5
Views: 46355

Re: How to 'Create a New Identity'

I apologize, but " joe%internode" is not a valid email address.

A valid email address would be "joe@internode.com" or something similar.

Please let me know the results.
by IncrediModerator
Sun Apr 23, 2017 11:23 am
Forum: Download & Installation
Topic: Windows 10 - Just Cannot Get Incredimail To Open
Replies: 10
Views: 221

Re: Windows 10 - Just Cannot Get Incredimail To Open

In this case, I can only suggest that you subscribe to IncrediMail Plus at http://www.incredimail.com/en/products/incredimailplus to receive personalized support from our Support Team.

There is a limit to what can be achieved in the Forum.
by IncrediModerator
Thu Apr 20, 2017 10:11 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Folders in aplhabetical order.
Replies: 6
Views: 167

Re: Folders in aplhabetical order.

In this case, you can try completely uninstalling IncrediMail (including all data files), but as you may lose data in the process, I would strongly advise against doing so.

Please accept our apologies for any inconvenience this may have caused.
by IncrediModerator
Wed Apr 19, 2017 9:31 am
Forum: Email Account Issues
Topic: LOST ALL MY INBOX EMAILS WHEN I DELETED INCREDIMAIL
Replies: 3
Views: 191

Re: LOST ALL MY INBOX EMAILS WHEN I DELETED INCREDIMAIL

In this case, please click on "Notifier" in the top bar of the main Incredimail window, and make sure that a notifier is selected. If one is already selected, please click on Tools > Email Accounts, remove your existing account, and then add it once again. Note: As removing/readding the ac...
by IncrediModerator
Tue Apr 18, 2017 4:23 pm
Forum: Windows 7
Topic: Out box problem
Replies: 6
Views: 191

Re: Out box problem

I am glad to hear IncrediMail is now working as it should :-)
by IncrediModerator
Tue Apr 18, 2017 4:22 pm
Forum: Windows 7
Topic: Incredimail don't open any more
Replies: 1
Views: 24

Re: Incredimail don't open any more

To address this issue, I would like you to try uninstalling and then reinstalling IncrediMail 2.5. As the uninstall script only removes the exe/dll files, the existing data and settings should not be affected. To uninstall IncrediMail 2.5, please go to Start > Settings > System > Apps and features, ...
by IncrediModerator
Tue Apr 18, 2017 4:16 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Incredimail Keeps Crashing
Replies: 9
Views: 237

Re: Incredimail Keeps Crashing

I am glad to hear IncrediMail is now working as it should :-)
by IncrediModerator
Tue Apr 18, 2017 4:13 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Rebuilding IM 2.0 Containers.db file
Replies: 2
Views: 27

Re: Rebuilding IM 2.0 Containers.db file

4. Upon verifying that all of the messages have been imported, please run the following executable to install the latest build of IncrediMail 2.5:
http://www5l.incredimail.com/im/imsetup ... lSetup.exe

Please let me know the results.

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