Search found 4 matches

by FrankD1
Thu Dec 17, 2015 5:26 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Crash after Windows update
Replies: 271
Views: 141967

Re: Crash after Windows update

Gentlemen, please read above, Incredimail Tech Support is working on a Patch to fix this issue.

<Big Smile> <Cool>
by FrankD1
Wed Dec 16, 2015 6:29 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Crash after Windows update
Replies: 271
Views: 141967

Re: Crash after Windows update

To me after almost one week of dealing with Tech supports, not getting anything to work, it seems that this company has to work on a patch that fixes whatever Windows different operating systems have been updated to last week. The last critical update basically fried Incredimail 2.5 and please Guys ...
by FrankD1
Wed Dec 16, 2015 2:08 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Crash after Windows update
Replies: 271
Views: 141967

Re: Crash after Windows update

1. What is your Windows version? Windows 8.1 2. What is your IncrediMail version? Incredimail 2.5 Build ID: 660 5288 Set Up ID2 3. Did it happen right after the Windows Update? Yes......and in the system restore details you can clearly read that the programs affected by this update also affects Incr...
by FrankD1
Sun Dec 13, 2015 6:46 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Crash after Windows update
Replies: 271
Views: 141967

Re: Crash after Windows update

Hello, same thing happening to me, I contacted Tech Support but all they want me to do is un-install and re-install which doesn't still fix the problem. What's bothering is that I have sent the person my technical report back and still he didn't reply, are they working on it? I have checked and Wind...

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