Search found 71 matches

by musiclady
Sun Nov 12, 2017 2:13 am
Forum: Email Account Issues
Topic: Unauthorized Charge
Replies: 2
Views: 4407

Re: Unauthorized Charge

Same thing just happened to me yesterday! Grrr... <Devil> I disputed it but didn't have to cancel my card... yet! How dare they?!!!
by musiclady
Mon Jan 04, 2016 10:52 pm
Forum: Email Account Issues
Topic: can't send or receive e-mails
Replies: 1
Views: 2182

can't send or receive e-mails

Nothing in your help forum has worked! I've tried re-configuring, changing the incoming and outgoing settings,etc. but to no avail! I wasn't able to access IM for a few days because my computer wasn't working and when I finally was able to use it this happened. Plus a big chunk of e-mails from Novem...
by musiclady
Wed Oct 07, 2015 12:16 am
Forum: Registration codes
Topic: VIP Support
Replies: 24
Views: 26037

Re: VIP Support

I have downloaded IM but now I can't install it. I've tried repeatedly. I am getting several error messages, here's one: error 1904.Module C:/Program..etc... failed to register HRESULT - 2147220473. Contact your support personnel. And this: app failed to initialize properly (0xc0000034). Click on OK...
by musiclady
Mon Oct 05, 2015 3:25 am
Forum: Download & Installation
Topic: Can't Download Incredimail
Replies: 4
Views: 5565

Re: Can't Download Incredimail

I downloaded incredimail but I can't open it; error message 0xc0000034. Can someone help?!
by musiclady
Thu Aug 20, 2015 10:02 pm
Forum: Download & Installation
Topic: Can't Download Incredimail
Replies: 4
Views: 5565

Re: Can't Download Incredimail

I tried this, here's my previous message: closed out IM yesterday and haven't been able to open it since. I get this error message: This application has failed to start because ImUtilsU.dll was not found. Re-installing the application may fix this problem. I've tried re-installing but go another err...
by musiclady
Wed Oct 08, 2014 12:27 am
Forum: Email Account Issues
Topic: All the saved e-mails and folders is disappeared.
Replies: 7
Views: 4188

Re: All the saved e-mails and folders is disappeared.

I'm not sure what you mean by selecting as source of import? Do you mean to browse to it? I did that but can't get to the desktop folders when browsing. Thanks.
by musiclady
Tue Sep 23, 2014 5:41 pm
Forum: Email Account Issues
Topic: All the saved e-mails and folders is disappeared.
Replies: 7
Views: 4188

Re: All the saved e-mails and folders is disappeared.

Yes I'm pretty sure I did. What exactly do you mean by "copy" files in the mentioned path? What is the "mentioned path". I copied identities to my desktop but wasn't sure what to do after that. Thanks for your help. Just want to repeat that I did lose all my old folders and e-mai...
by musiclady
Tue Sep 23, 2014 2:32 am
Forum: Email Account Issues
Topic: All the saved e-mails and folders is disappeared.
Replies: 7
Views: 4188

Re: All the saved e-mails and folders is disappeared.

That did NOT work for me. I did a "data export" and all my folders and emails disappeared. I browsed to the correct folder but when I clicked "next", the next button was grayed out. Help !
by musiclady
Thu Jul 31, 2014 4:43 am
Forum: Email Account Issues
Topic: import Yahoo e-mail addresses
Replies: 0
Views: 926

import Yahoo e-mail addresses

Your IncrediMail Version: 2 Your Internet Browser Type: Internet Explorer 8 Your Operation System: Windows XP What have you done before the problem occurred? If you receive any error message, please quote it precisely: The import from Yahoo account cannot be done, because no such account currently ...
by musiclady
Thu Jul 17, 2014 1:38 am
Forum: Email Account Issues
Topic: duplicate, triplicates and more!
Replies: 1
Views: 1557

duplicate, triplicates and more!

Your IncrediMail Version: 2 Your Internet Browser Type: Google Chrome Your Operation System: Windows XP What have you done before the problem occurred? Lots and lots of things. Tried creating new identity. Went to "cab" which I could never find. and more If you receive any error message, ...

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