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by moonstar
Sun Apr 08, 2012 8:18 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Deleting email
Replies: 4
Views: 1970

Re: Deleting email

ocilotclawd5221 wrote:if you could respond by email that would be great....riverridge3340@verizon.net...Ocilotclawd5221...


Please note you are posting in a very old topic (from 2010). For personal assistance, please create a new post with the exact description of your issue.
by moonstar
Sun Apr 08, 2012 8:15 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: cannot send emails
Replies: 5
Views: 5664

Re: cannot send emails

Ok, Moonstar! Where do I post a issue at? Because I've been posting and your company has been ignoring me. Excuse after excuse, telling me to post here and there. But still no help! If this don't get resolved; then I'll just switch to some other program, where support actually cares about their cus...
by moonstar
Thu Apr 05, 2012 8:25 am
Forum: How Do I...? Setup, General UI, Getting Started
Topic: ECard Gift???
Replies: 2
Views: 4387

Re: ECard Gift???

In the Screenshot you sent me, I see the folder 'Famous Quotes' , which is what you should have received. The other Gold Gallery Collections are not included with this download, however I'd like to make sure your download is working correctly. To check what exactly is occurring, a special applicatio...
by moonstar
Thu Apr 05, 2012 8:15 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: cannot send emails
Replies: 5
Views: 5664

Re: cannot send emails

IncrediMail Customer Support, I’ve used IncrediMail for years. Loved it! I was considering purchasing the program, until I was forced to upgrade to Incredimail 2, I have had nothing but problems since then. My problems with Incredimail started 5 weeks ago. It started off with receiving a runtime er...
by moonstar
Wed Apr 04, 2012 1:08 pm
Forum: How Do I...? Setup, General UI, Getting Started
Topic: ECard Gift???
Replies: 2
Views: 4387

Re: ECard Gift???

Please let me know what the web address of the download was (if you still have it), and what the actual name of the Collections are that are showing the 'G'.

To attach the Screenshot, simply click the 'Preview' button below your reply, and then click the 'Upload attachment' tab on the left.
by moonstar
Wed Apr 04, 2012 10:12 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: cannot send emails
Replies: 5
Views: 5664

Re: cannot send emails

The first and third Error Messages you posted usually means there's an issue with the Recipient (either typed incorrectly, or not accepting your message).

Have you tried sending messages in another Email Client (Outlook Express, Windows Live Mail, etc) or sending from your webmail?
by moonstar
Tue Apr 03, 2012 2:56 pm
Forum: Email Account Issues
Topic: comcast account
Replies: 5
Views: 5200

Re: comcast account

Were you able to configure your Email Account in another Email Client (not the web, as this won't help figure out what happened)?
by moonstar
Tue Apr 03, 2012 11:50 am
Forum: Email Account Issues
Topic: gmail error message when sending .exe file
Replies: 4
Views: 3076

Re: gmail error message when sending .exe file

We are not a Server; we are only a program you install on your computer that sends messages and receives them to and from your server. Any Error Messages you see are shown by your Email Provider. You should contact Talktalk and ask them if they can assist you with the issue, as either they are block...
by moonstar
Tue Apr 03, 2012 8:59 am
Forum: Email Account Issues
Topic: comcast account
Replies: 5
Views: 5200

Re: comcast account

Try the following post:

http://forums.incredimail.com/viewtopic.php?f=10&t=252

If ALL of these don't help, please let me know.
by moonstar
Mon Apr 02, 2012 10:34 am
Forum: How Do I...? Setup, General UI, Getting Started
Topic: ECard Gift???
Replies: 2
Views: 4387

Re: ECard Gift???

You shouldn't have any Ecards with a 'G' on them, as the free Ecards we sent are free and not Gold Gallery.

Can you let us know what the name of these Collections are?

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