Search found 19 matches

by rmstaff
Fri Dec 18, 2009 6:47 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Crashes and program freezes
Replies: 26
Views: 9497

Re: Crashes and program freezes

"Re: Crashes and program freezes by IncrediAdmin » Thu Dec 17, 2009 3:55 pm Thank you - I'll overview the IMData file but I must say that these kind of problems usually solved only by our R&D team and by a remote connection to your computer. I would like to ask you to send me your personal ...
by rmstaff
Fri Dec 18, 2009 5:35 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Crashes and program freezes
Replies: 26
Views: 9497

Re: Crashes and program freezes

Another screenshot with more info!.
by rmstaff
Thu Dec 17, 2009 11:28 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Crashes and program freezes
Replies: 26
Views: 9497

Re: Crashes and program freezes

E-Mail addy sent
by rmstaff
Thu Dec 17, 2009 10:52 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Crashes and program freezes
Replies: 26
Views: 9497

Re: Crashes and program freezes

I sent a test email to indicate the error.
by rmstaff
Thu Dec 17, 2009 10:27 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Crashes and program freezes
Replies: 26
Views: 9497

Re: Crashes and program freezes

This problem is upon receipt of incoming mail. When I try and place it in a folder the screen freezes up and I need to exit through Task Manager. IM Data is attatched.
by rmstaff
Thu Dec 17, 2009 7:42 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: keyboard & Incredimail
Replies: 4
Views: 4596

Re: keyboard & Incredimail

I have had this problem and resolved it by reinstalling disc from my keyboard ~ mouse. Something just gets out of whack? Keyboard and mouse are wireless here! Just a thought. Good luck.
by rmstaff
Thu Dec 17, 2009 6:23 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Crashes and program freezes
Replies: 26
Views: 9497

Re: Crashes and program freezes

Any correspondence from Incredimail results in a notice "program must close" when attempting to put correspondence in a folder. "Exception: General Unhandled Exception (co15000g2) faulting offset, 0004482A Module RT dll, dll. Program then freezes and I have to enlist Task Manager to c...
by rmstaff
Thu Dec 17, 2009 5:24 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Crashes and program freezes
Replies: 26
Views: 9497

Re: Crashes and program freezes

I did for the fifth time download the new program. The only issue now is the message to folder routine which freezes up the program and I have to use Task Manager to close down. A 99% improvement over the past few days. I transferred my folders and documents from the Xe program and perhaps the chang...
by rmstaff
Tue Dec 15, 2009 4:24 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Crashes and program freezes
Replies: 26
Views: 9497

Crashes and program freezes

Your IncrediMail Version: Build ID # 6034424 Your Internet Browser Type: Internet Explorer 8 Your Operation System: Windows XP What have you done before the problem occurred? I formatted my hard drive to clean up the system and delete a bunch of junk built up on hard drive. When reinstalling Incred...

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