Search found 31 matches

by yorkshirelass
Sun Jul 31, 2011 5:11 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Cannot open saved messages
Replies: 4
Views: 2822

Re: Cannot open saved messages

To check this matter further, I'd like you to save the problematic email you received as an .eml file and try to open it. To save the email as an .eml file, simply select it, click the ' File ' menu in the IncrediMail main window and select ' Save As '. Are you able to open the saved EML file ? I h...
by yorkshirelass
Wed Jul 27, 2011 5:33 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Cannot open saved messages
Replies: 4
Views: 2822

Re: Cannot open saved messages

What happens when you save an email message to your Desktop now, and then try to open, does it opens correctly? Please let me know the results. I have tried sending a saved e-mail message from my Documents to the Desktop and it will not open. I then sent it back to my documents and it still won't o...
by yorkshirelass
Mon Jul 25, 2011 2:49 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Cannot open saved messages
Replies: 4
Views: 2822

Cannot open saved messages

Your IncrediMail Version: Incredimail 2 Premium Your Internet Browser Type: FireFox 3.5 Your Operation System: Windows Vista What have you done before the problem occurred? I saved Incredimail e-mails in to a folder in My Documents on my desktop Computer If you receive any error message, please quo...
by yorkshirelass
Mon Feb 21, 2011 5:08 pm
Forum: Email Account Issues
Topic: Personal photo on all E-Mails
Replies: 4
Views: 2356

Re: Personal photo on all E-Mails

Thanks very much for your help. I have now created a new identity and imported all the contacts, messages and Data. The only problem I had was that "Butler Bob" , my notifier , developed a very squeaky voice ! I have now reinstalled him and he has regained his baritone voice ! Thanks again...
by yorkshirelass
Mon Feb 21, 2011 11:25 am
Forum: Email Account Issues
Topic: Personal photo on all E-Mails
Replies: 4
Views: 2356

Re: Personal photo on all E-Mails

By creating a new account I didn't get the picture in the Sent folder or the In box.Does this mean that I will have to switch Identites all the time or is there a way for it to be corrected in my main Identity account?
by yorkshirelass
Mon Feb 21, 2011 10:31 am
Forum: Email Account Issues
Topic: Personal photo on all E-Mails
Replies: 4
Views: 2356

Personal photo on all E-Mails

Your IncrediMail Version: Incredimail 2Premium Your Internet Browser Type: FireFox 3.5 Your Operation System: Windows Vista What have you done before the problem occurred? Just sending an E-mail If you receive any error message, please quote it precisely: Please provide a full description of the pr...
by yorkshirelass
Sat Jan 22, 2011 9:07 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Very small font
Replies: 35
Views: 13456

Re: Very small font

Many thanks for this information; I decided to give it a try and restored to a point just after the last Windows update (about 10 days ago for me). Everything is now OK and Incredimail has gone back to how it was before its last update. I shall not be doing any more updates until I know that it 's s...
by yorkshirelass
Fri Jan 21, 2011 1:48 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Very small font
Replies: 35
Views: 13456

Re: Very small font

I do hope they get it sorted because even though I use the Zoom button and reset the font to what I want when I check the message in the sent folder the font is so small again. I've already had mail from folk asking me what the heck I'm playing at. !
by yorkshirelass
Thu Jan 20, 2011 4:12 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Very small font
Replies: 35
Views: 13456

Re: Very small font

I have just installed the update and have exactly the same problem. I have re-installed Incredimail and reset my favourite font but to no avail. The header boxes font at the top of the page remains so small, I can hardly see it even with my glasses on.
by yorkshirelass
Tue Nov 23, 2010 10:43 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Butler Bob notifier
Replies: 2
Views: 2525

Re: Butler Bob notifier

Thank you, I have done that and everything is now OK.

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