Search found 4284 matches

by IncrediAdmin2
Thu Mar 12, 2015 5:07 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Several issues that recently started happening
Replies: 5
Views: 3222

Re: Several issues that recently started happening

I would like you to open a new Identity and see if you still encounter the same problem.   To create a new Identity, please click 'Tools' and then 'Identities'. From here you have the option of choosing 'New Identity'.   Set up your Identity, and check to see if problem continues to occur in the new...
by IncrediAdmin2
Thu Mar 12, 2015 5:07 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Can not send or receive or even open Incredimail
Replies: 1
Views: 1443

Re: Can not send or receive or even open Incredimail

Since you are experiencing this problem, I would like you to try and boot your computer in Safe Mode, which loads Windows with only the necessary drivers, then try using IncrediMail again. To boot your Windows in Safe Mode, please do the following: 1. Print out these instructions so you can follow t...
by IncrediAdmin2
Thu Mar 12, 2015 5:06 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: 2.5 install lost all kinds of things
Replies: 2
Views: 1981

Re: 2.5 install lost all kinds of things

If you wish to downgrade back to IncrediMail 2, you can uninstall IncrediMail 2.5 via the Control Panel and then install IncrediMail 2 through our site.
by IncrediAdmin2
Thu Mar 12, 2015 4:51 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Spelling options doesn't work
Replies: 3
Views: 1864

Re: Spelling options doesn't work

IncrediMail uses Internet Explorer properties to operate, regardless to which browser you use.

Please follow the instructions in my previous message and let me know if the issue persists.
by IncrediAdmin2
Wed Mar 11, 2015 5:54 pm
Forum: IncrediMail's website
Topic: Problem with backup and activate spam blocker
Replies: 1
Views: 7018

Re: Problem with backup and activate spam blocker

Please try to perform the following steps: **1.** First please click the following link and download the file to your Desktop. When the download completes, run the file and complete the installation: http://www2.incredimail.com/contents/setup/msicuu2.exe **2.** Once the installation has been complet...
by IncrediAdmin2
Wed Mar 11, 2015 5:53 pm
Forum: IncrediMail's website
Topic: Incredimail and Windows 8
Replies: 8
Views: 15666

Re: Incredimail and Windows 8

To restore a saved IncrediMail Account using IncrediBackup, please do the following: 1. Close your IncrediMail completely by right-clicking the IncrediMail envelope in your Taskbar, and clicking 'Exit'. 2. Open IncrediBackup. 3. Press the 'Restore Account' button in the IncrediBackup dialog that ope...
by IncrediAdmin2
Wed Mar 11, 2015 5:15 pm
Forum: Email Account Issues
Topic: Emails being deleted when using computer
Replies: 1
Views: 1532

Re: Emails being deleted when using computer

Do you have IncrediMail 2.5 installed on several computers?

Is your account configured as IMAP in all mail clients?
by IncrediAdmin2
Wed Mar 11, 2015 5:11 pm
Forum: Email Account Issues
Topic: mail app
Replies: 1
Views: 1375

Re: mail app

Do you have a Protection Center subscription?
by IncrediAdmin2
Wed Mar 11, 2015 5:10 pm
Forum: Email Account Issues
Topic: imap troubles
Replies: 1
Views: 2051

Re: imap troubles

If you are using any kind of firewall or personal proxy, please disable it and try to finish the registration process or the send/receive action. If the problem persists, you will have to configure your Firewall to allow IncrediMail access to the Internet. Go to the firewall settings, find the list ...
by IncrediAdmin2
Wed Mar 11, 2015 5:09 pm
Forum: Email Account Issues
Topic: Delete Identity
Replies: 1
Views: 1461

Re: Delete Identity

To remove your Identity password, please do the following: 1. Right-click the IncrediMail Tray icon and select 'Exit'. 2. Click the Windows 'Start' menu, enter 'regedit' in the 'Start Search' dialog, and press on 'Enter'. 3. The 'User Account Control' window will pop up - click on 'Continue' and bro...

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