Search found 28 matches

by SofLamb
Tue Mar 08, 2016 7:24 pm
Forum: Download & Installation
Topic: Can't install fix version opening problem
Replies: 5
Views: 5199

Re: Can't install fix version opening problem

Dear,

Once again I cannot open Incredimail and I cannot install the version fixing the problem.
Once I launch the setup, nothing happens.

Can somebody help me ?

Thanks in advance

Sophie Lambotte
by SofLamb
Sun Feb 07, 2016 2:44 pm
Forum: Download & Installation
Topic: Can't install fix version opening problem
Replies: 5
Views: 5199

Re: Can't install fix version opening problem

Dear, Can somebody help me ? I cannot open Incredimail anymore for more than a week and trying to install the version fixing this issue gives no result. When I launch the exe, nothing happens. I don't know how I can solve this problem and need urgent access to my previous mail. Thanks in advance for...
by SofLamb
Thu Feb 04, 2016 7:45 pm
Forum: Download & Installation
Topic: Can't install fix version opening problem
Replies: 5
Views: 5199

Can't install fix version opening problem

I can't install the new version fixing the opening issue of last week.

I download it, but when I dubbelclik on the exe, nothing happens.

Can you help me ?

Thanks in advance
by SofLamb
Sun Jan 25, 2015 11:18 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Crash when sending mails
Replies: 10
Views: 4964

Re: Crash when sending mails

It's an identity I previously had.
Should I try with a new one ?
by SofLamb
Mon Dec 15, 2014 10:14 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Crash when sending mails
Replies: 10
Views: 4964

Re: Crash when sending mails

I have another entity and we have the same problem.

By the way it takes some time before receiving mails.
by SofLamb
Tue Dec 02, 2014 11:58 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Crash when sending mails
Replies: 10
Views: 4964

Re: Crash when sending mails

I finally could start the pc in Safe mode with networking.

I still have the same problem when sending mails.
by SofLamb
Tue Dec 02, 2014 11:48 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Crash when sending mails
Replies: 10
Views: 4964

Re: Crash when sending mails

When I press the 'F8' key on my keyboard at the start of my computer, nothing happens. I do not see the option to start in 'Safe mode (with networking)'. Which key should I press ? Should I install version 2.5 of Incredimail to solve the crash problem when sending mails ? Thanks in advance for your ...
by SofLamb
Mon Nov 17, 2014 4:45 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Crash when sending mails
Replies: 10
Views: 4964

Re: Crash when sending mails

Sorry, for not answering earlier.

I download your link and I still have the same problem.

Do you have another solution ?

Thanks in advance for your help.
by SofLamb
Mon Aug 18, 2014 9:50 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Crash when sending mails
Replies: 10
Views: 4964

Crash when sending mails

Your IncrediMail Version: Incredimail 2.0 Your Internet Browser Type: Google Chrome Your Operation System: Windows Vista What have you done before the problem occurred? I had to re-install Incredimail. If you receive any error message, please quote it precisely: Access_Violation (C0000005) - on rea...
by SofLamb
Tue Oct 29, 2013 10:29 pm
Forum: Email Account Issues
Topic: Cannot send mail - Invalid domain name
Replies: 14
Views: 8330

Re: Cannot send mail - Invalid domain name

Thanks for your answer and your help.

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