Search found 7127 matches

by IncrediModerator
Tue Nov 21, 2017 6:39 pm
Forum: Email Account Issues
Topic: Mails arrivent 2 fois.
Replies: 1
Views: 53

Re: Mails arrivent 2 fois.

Traduit par Google Translate (https://translate.google.com/): Pour résoudre ce problème, j'aimerais que vous reconfiguriez votre compte e-mail en utilisant l '"Assistant Configuration de la messagerie": 1. Dans la fenêtre principale d'IncrediMail, cliquez sur "Outils" et sélectio...
by IncrediModerator
Tue Nov 21, 2017 6:35 pm
Forum: Download & Installation
Topic: Server setting for outlook.com
Replies: 1
Views: 156

Re: Server setting for outlook.com

In this case, please click on Tools > Email Accounts, select the appropriate account, click on "Properties", and make sure the following are your server/port settings: General tab: Account Name: Outlook Display Name: Your full name Email Address: Your email address Servers tab: Incoming ma...
by IncrediModerator
Tue Nov 21, 2017 6:20 pm
Forum: Download & Installation
Topic: Windows 7 Install Never Finishes
Replies: 1
Views: 138

Re: Windows 7 Install Never Finishes

In this case, first save the installation file to your computer, then right-click on the file and select the option "Run as administrator". If the problem continues, temporarily disable your anti-virus software and then run the IncredIMail installation, as the anti-virus may be blocking th...
by IncrediModerator
Wed Nov 08, 2017 2:14 pm
Forum: How do I...? Setup, General UI, Getting Started
Topic: Importing Messages from Former Email Program
Replies: 1
Views: 534

Re: Importing Messages from Former Email Program

Unfortunately, it is not currently possible to import the messages from Mozilla Thunderbird.
by IncrediModerator
Wed Nov 08, 2017 2:11 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Dead computer to new computer
Replies: 4
Views: 215

Re: Dead computer to new computer

In this case, to manually transfer the messages and contacts, please do the following:   1. In File Explorer, browse to the following location: O:\Users\YOURUSER\AppData\Local\IM Note: "O" refers to the old hard drive, and YOURUSER refers to your previous Windows user. As the "AppData...
by IncrediModerator
Wed Nov 08, 2017 2:08 pm
Forum: Email Account Issues
Topic: Multiple Accounts
Replies: 6
Views: 181

Re: Multiple Accounts

In this case, all of the Inboxes should be listed under the "Inboxes" folder at the top of the left panel. If this is not the case, I would like you to run the full setup file for IncrediMail and see if that solves the problem. Please run the following executable to install the latest buil...
by IncrediModerator
Wed Nov 08, 2017 2:05 pm
Forum: Email Account Issues
Topic: Cleaning Up Emails
Replies: 1
Views: 86

Re: Cleaning Up Emails

To remove the advertisements, you are welcome to upgrade to Incredimail Plus on our website at:
http://www.incredimail.com/en/products/incredimailplus

The advertisements cannot be removed in the free edition of IncrediMail.
by IncrediModerator
Wed Nov 08, 2017 2:02 pm
Forum: Email Account Issues
Topic: my Incredimail, old emails are downloading
Replies: 1
Views: 78

Re: my Incredimail, old emails are downloading

To address this issue, I would like you to create a new identity in IncrediMail and see if you still encounter the same problem.   To create a new identity, please click on Tools > Identities > New Identity.   Set up your identity and see if the problem continues to occur in the new identity. Please...
by IncrediModerator
Tue Nov 07, 2017 2:01 pm
Forum: Email Account Issues
Topic: emails can't scroll
Replies: 15
Views: 8605

Re: emails can't scroll

As instructed earlier, she must forward the messages to her email address, and the new (i.e. forwarded) messages should be displayed properly in her Inbox.

She must actually send the messages to herself. Merely clicking on "Forward" will not suffice.
by IncrediModerator
Tue Nov 07, 2017 1:55 pm
Forum: Email Account Issues
Topic: Emails stuck in outbox
Replies: 4
Views: 177

Re: Emails stuck in outbox

In this case, to import the existing messages and contacts into the new identity, please do the following: 1. Exit the IncrediMail application by right-clicking on the icon in your Windows taskbar and selecting "Exit". 2. In File Explorer, browse to the following path: C:\Users\YOURUSER\Ap...

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