IncrediMail does not mark emails as read on the server. This is how IncrediMail works and we cannot control on your webmail to mark emails as read (after the emails were downloaded into IncrediMail).

I suggest you to install IncrediMail 2 as it should solve the duplicate emails issue. Also, please make sure you didn't configure the same account twice.

It seems that your Hotmail account is not configured correctly. Open the account properties window and make sure you have configured the following settings : ⋅ Click on the 'Servers' tab and make sure that you use the correct servers. Incoming mail server: pop3.live.com Outgoing mail serve...

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In IncrediMail 2 this option was removed. Therefore, currently you cannot change the location of your IncrediMail data. We will certainly consider to add this option again.

IncrediModerator: do you think they have a junk filter enabled on there system if so they need to turn off the junk filter goto >junk filter settings of windows live mail program and turn it off also check IM properties make sure where it says enable junk filer when receiving mail uncheck that box ...

Open IncrediMail and click on the area near your profile picture, a new window will pop up - just select the 'Switch to...' option.

It's possible that downloading the IncrediMail full setup file will solve the problem you encountered.

Click here to download the full setup file. Install IncrediMail once the download completes and let me know if the problem continues to occur.

Have you searched for the most recent version of IncrediMail under the following page ? http://www.incredimail.com/english/download/version-details.aspx If so, please note that this page is being updated once in a while and the most recent version of IncrediMail was already uploaded. I suggest you t...

Please write down the link you have received for JunkFilter Plus installation. Also, please send me a screenshot of the problem you encounter. To create the screenshot, please click here , click 'Run' and when the file download completes, click 'Run' again. When you see the problem on your computer ...