Search found 7188 matches

by IncrediModerator
Mon Aug 31, 2009 2:24 pm
Forum: Download & Installation
Topic: incredimail 2, premium or xp?
Replies: 5
Views: 4268

Re: incredimail 2, premium or xp?

Please note that in the next weeks we will release new Skins for IncrediMail 2. Also, you cannot downgrade to IncrediMail Xe and it is not recommended to revert to IncrediMail Xe as some of your emails (which were received in IncrediMail 2) will not be readable in IncrediMail Xe.
by IncrediModerator
Sun Aug 30, 2009 4:19 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Hotmail remains unread
Replies: 1
Views: 2409

Re: Hotmail remains unread

Currently we do not mark downloaded messages as 'Read'. Thank you for taking the time to send your suggestion and we will certainly take it into consideration for future upgrades.
by IncrediModerator
Sun Aug 30, 2009 4:02 pm
Forum: Email Account Issues
Topic: Can"t Send Email's
Replies: 3
Views: 4811

Re: Can"t Send Email's

As I wrote you previously I suggest you to check your account in other email client such as Outlook Express. Also, please contact your email account provider and ask them for your account settings: * POP3 and SMTP mail server addresses. * Port numbers for the POP3 and SMTP mail servers. * Do you nee...
by IncrediModerator
Sun Aug 30, 2009 10:04 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Read receipts
Replies: 1
Views: 2336

Re: Read receipts

Please note that even though you send Read Receipt request to others, it doesn't necessarily mean they will respond to your Read Receipt request. Users can disable the Read Receipt request option and set their email client to "never send a response".
by IncrediModerator
Thu Aug 27, 2009 12:32 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Crashing
Replies: 2
Views: 2951

Re: Crashing

Please note that IncrediMail is a well developed software which is being tested every day. Crashes may occur with any software (your operating system may crash also) and there are numerous reasons for applications crashes. To further check the issues you encountered, please send me your ticket numbe...
by IncrediModerator
Thu Aug 27, 2009 12:23 pm
Forum: Email Account Issues
Topic: Can"t Send Email's
Replies: 3
Views: 4811

Re: Can"t Send Email's

It seems that there is a problem with your email account configuration. If In both applications (IncrediMail & Outlook Express) you couldn't send the problem is not related to IncrediMail but to your email account settings. Please contact your email account provider and ask them for these detail...
by IncrediModerator
Tue Aug 25, 2009 1:38 pm
Forum: How do I...? Setup, General UI, Getting Started
Topic: Yahoo Question...
Replies: 1
Views: 2621

Re: Yahoo Question...

We are aware of this issue and soon it will be fixed. Also, please note that IncrediMail uses standard HTML format for sending messages but there are some email clients and Internet Service Providers that do not support this format. Some of the contents, such as the background image, might not appea...
by IncrediModerator
Sun Aug 23, 2009 8:55 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Letter Creator Fonts
Replies: 8
Views: 11370

Re: Letter Creator Fonts

We are fully aware of this issue and we may consider adding a new feature to the Letter Creator which allows you to add fonts into it. The Letter Creator uses the most common fonts to make sure that Letters you send to your email recipients are viewed correctly, as you intended them to be seen. Also...

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