Search found 7146 matches

by IncrediModerator
Thu Sep 24, 2009 8:45 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Why are the .imm files in Message Store never emptied?
Replies: 11
Views: 5787

Re: Why are the .imm files in Message Store never emptied?

'.IMM' & '.IMH' files contain all your emails data in IncrediMail, therefore if you decide to delete one of these files probably it will affect your IncrediMail folders & emails. If your query was regarding the 'Deleted Items.imm' & 'Deleted Items.imh' - You can delete these files, howe...
by IncrediModerator
Wed Sep 23, 2009 11:24 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: 3d magic
Replies: 1
Views: 1404

Re: 3d magic

I suggest you to download and install 3D Magic again from the following link :

http://www.incredimail.com/english/download/3d-magic.aspx

Note: Cuurently 3DMagic is not compatible with IncrediMail 2.
by IncrediModerator
Tue Sep 22, 2009 9:29 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Recovery
Replies: 6
Views: 5269

Re: Recovery

First, please note that this issue is not related to the Letter Creator forum.

Second, we do not provide support for 3rd party softwares, therefore if you didn't backed up your IncrediMail data using the 'Data And Settings Tranfer Wizard' feature there's nothing we can do.
by IncrediModerator
Mon Sep 21, 2009 9:57 am
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Reducing the sixe of the bacckup (export) file.
Replies: 2
Views: 2203

Re: Redusing the sixe of the bacckup (export) file.

It seems that the size of your backup file is normal as it usually weights 700MB per file and beyond. The backup file saves content and registry keys related to IncrediMail, also it exports all the Identities located in your IncrediMail.
by IncrediModerator
Tue Sep 08, 2009 6:25 pm
Forum: Technical Issues (crashes, error messages, etc.)
Topic: Transfer IncrediMail Data
Replies: 16
Views: 6863

Re: Transfer IncrediMail Data

I HAVE AN ISSUE FOR THE BOSSES OF INCREDIMAIL TO ANSWER: IN INCREDIMAIL 1 IT WAS EASY TO DO AN "EXPORT OF DATA" AND WHEN IT WAS FINISHED COPYING THE DATA/FILES, IT WOULD SAY "FINISHED" IN INCREDIMAIL 2 HOWEVER IT NEVER EVER "FINISHS" COPYING AND FINALLY IT LOCKS UP THE...
by IncrediModerator
Tue Sep 08, 2009 6:17 pm
Forum: Download & Installation
Topic: installing the latest version
Replies: 4
Views: 3033

Re: installing the latest version

Did you get any error message when trying to send emails ?

What is you IncrediMail version ?
by IncrediModerator
Sun Sep 06, 2009 12:20 pm
Forum: How do I...? Setup, General UI, Getting Started
Topic: easy registration for incredimail gold
Replies: 1
Views: 1647

Re: easy registration for incredimail gold

I don't understand your question, did you mean " how to enter registration code in IncrediMail " ? If so, please do the following :

Open IncrediMail and simply click the 'Help' menu and select 'Enter Registration Code...'.
by IncrediModerator
Thu Sep 03, 2009 5:25 pm
Forum: Email Account Issues
Topic: error incredimail 500 5.5.2 bad chars in command
Replies: 3
Views: 7031

Re: error incredimail 500 5.5.2 bad chars in command

I need to know what is your computer's name. To verify your computer name, please do the following :

Right click on 'My Computer' icon and select 'Properties' . The 'System Properties' window will open, click on the 'Computer Name' tab and write down your full computer name .
by IncrediModerator
Thu Sep 03, 2009 2:06 pm
Forum: Email Account Issues
Topic: I can`t send emails
Replies: 15
Views: 8993

Re: I can`t send emails

Kroele wrote:It works!! THANK YOU FOR ALL!! It will be a nice day... :lol:


I'm glad we could help you.
by IncrediModerator
Thu Sep 03, 2009 9:37 am
Forum: Email Account Issues
Topic: error incredimail 500 5.5.2 bad chars in command
Replies: 3
Views: 7031

Re: error incredimail 500 5.5.2 bad chars in command

Did you try to send an email to yourself ? Also, I would like you to make sure your email account is configured correctly, please do the following: In the IncrediMail main window, click the 'Tools' menu and select 'Accounts...' . Select your email account and click 'Properties' . Select the 'Servers...

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