Uncomplete import of address book [SOLVED]

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galbe007
IncrediUser
IncrediUser
Posts: 18
Joined: Thu Mar 25, 2010 12:56 pm

Uncomplete import of address book [SOLVED]

Postby galbe007 » Thu Jan 09, 2014 10:00 pm

Your IncrediMail Version: Incredimail 2.0 french (build 6395274)
Your Internet Browser Type: FireFox 3.5
Your Operation System: Windows 7

What have you done before the problem occurred?
The OS is Windows 8.0 in fact.
configuring a new PC, I just copied the whole "adress book" of the old PC (Incredimail Xe in french, Win XP SP3) to the same registry of the new one, ie :
AddrBook.db3
AddrBook.db3.bak
AddressBook.imb
AddressBook.imb.bak
AddressBook_5.2.imb
RecipData.dat
TempContacts.imb.


If you receive any error message, please quote it precisely:
Everything got well, except...

Please provide a full description of the problem:
Except that the imported contact list is not complete : only 113 persons instead of 160; 4 groups instead of 8...
What can I do ? type again 50 addresses? import via .csv export ?
Thanks for help
Galbe
Last edited by galbe007 on Tue Jan 14, 2014 2:38 pm, edited 1 time in total.

IncrediAdmin2
IncrediMail Support Team Member
IncrediMail Support Team Member
Posts: 4284
Joined: Tue May 15, 2012 11:42 am

Re: Uncomplete import of address book

Postby IncrediAdmin2 » Tue Jan 14, 2014 2:37 pm

To import your contacts (groups cannot be manually imported), copy the Address Book files to your deskto. Then open IncrediMail and click the 'File' menu, select Import and Export and Import Contacts, select IncrediMail Address Book and select the desktop as the source of the import.

Please let me know the results.
Best regards,

IncrediAdmin2
IncrediMail Customer Support

galbe007
IncrediUser
IncrediUser
Posts: 18
Joined: Thu Mar 25, 2010 12:56 pm

Re: Uncomplete import of address book [SOLVED]

Postby galbe007 » Tue Jan 14, 2014 2:39 pm

OK thank you it worked quite well.
Galbe


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