Emailadressen with German letter "ö" or "oe"

Get help with Send/Receive problems, Account configuration, Ports numbers, Email Servers and more!
Forum rules
Please read them carefully before posting new topic - Forum rules
dfazendin
IncrediUser
IncrediUser
Posts: 9
Joined: Mon Dec 03, 2012 2:49 pm

Emailadressen with German letter "ö" or "oe"

Postby dfazendin » Mon Jul 01, 2013 3:49 pm

Your IncrediMail Version: 2.0
Your Internet Browser Type: FireFox 2
Your Operation System: Windows XP

What have you done before the problem occurred?
Sent an Email with he addresse "wiesbade@kristinaschröder.de"

If you receive any error message, please quote it precisely:
500 Syntax error, command unrecognized

Please provide a full description of the problem:
Hello,

I have tried in IcrediMail to send an Email with the following address: wiesbaden@kristinaschröder.de. With this address I received over IncrediMail an error and it couldn't be sent out. I then attempted to send the Email directly over my WEB.de Mail account and it worked fine. I also sent myself a copy in in Cc... When receiving the picked up mail overe IncrediMail, I noticed that the addressee had the following Emailaddress: wiesbaden@xn--kristinaschrder-ktb.de although the entered address was originally sent with wiesbaden@kristinaschröder.de. Could this be because of the German letter "schröder)? This is the Emailadress.

I would appreciate any help whatsoever.

Thank you.

IncrediAdmin2
IncrediMail Support Team Member
IncrediMail Support Team Member
Posts: 4284
Joined: Tue May 15, 2012 11:42 am

Re: Emailadressen with German letter "ö" or "oe"

Postby IncrediAdmin2 » Tue Jul 02, 2013 2:49 pm

The cause for the issue is the letter you have mentioned. Are you positive that the address contains the letter ö and not o?

Are you able to send mail to that address from another mail client?
Best regards,

IncrediAdmin2
IncrediMail Customer Support


Return to “Email Account Issues”

Who is online

Users browsing this forum: No registered users and 3 guests