Unable to Transfer Email Files from Old to New Laptop

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ridkah
IncrediUser
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Joined: Mon Feb 15, 2016 11:59 pm

Unable to Transfer Email Files from Old to New Laptop

Postby ridkah » Tue Feb 16, 2016 12:10 am

I have attempted multiple times to transfer my Incredimail files from my old to new laptop. Nothing is accessible. There is apparently 10 GB of email and Incredimail states that they allow 2 GB to transfer. I want to transfer 1 ID at a time. As I have contacted Incredimail multiple times about this over the past 4 weeks with no reply, it may now be too late to do any transfer.

Must I lose all of my sent and deleted emails and all of my contacts? Or is there a way to transfer them without overwriting my last 4 weeks of incredimail on the new computer? Thank you.

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