MOLTO

Get help with Send/Receive problems, Account configuration, Ports numbers, Email Servers and more!
Forum rules
Please read them carefully before posting new topic - Forum rules
User avatar
linny40
IncrediUser
IncrediUser
Posts: 22
Joined: Mon May 10, 2010 6:50 pm
Location: England UK
Contact:

MOLTO

Postby linny40 » Thu Oct 24, 2013 6:07 pm

Your IncrediMail Version: iphone app
Your Internet Browser Type: Google Chrome
Your Operation System: Windows 7

What have you done before the problem occurred?


If you receive any error message, please quote it precisely:


Please provide a full description of the problem:
Just downloaded the new Molto app for iphone but no help anywhere on using some of it, need to know how to empty the trash can and how to stop old messages keep reappearing after i have deleted them

IncrediAdmin2
IncrediMail Support Team Member
IncrediMail Support Team Member
Posts: 4284
Joined: Tue May 15, 2012 11:42 am

Re: MOLTO

Postby IncrediAdmin2 » Wed Oct 30, 2013 12:57 pm

Please note that Molto support can be contacted through the app and using the following link:

http://ipad.incredimail.com/en/support

To empty the Trash folder simply select it, then swipe the screen to the left.

Select the 'Empty Trash' option on the bottom of the screen.

Regarding old messages reappearing - do you have the latest Molto version installed?

What is your account provider?
Best regards,

IncrediAdmin2
IncrediMail Customer Support


Return to “Email Account Issues”

Who is online

Users browsing this forum: No registered users and 3 guests