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incredimail won't send mail

Posted: Wed Jan 13, 2010 6:54 pm
by Kris
Your IncrediMail Version: IncrediMail 2.0
Your Internet Browser Type: Internet Explorer 8
Your Operation System: Windows 7

What have you done before the problem occurred?
search the internet

If you receive any error message, please quote it precisely:
The outgoing mail server 'mail.comcast.net' does not respond,please try again later.If this problem persist,contactyour internet service provider.

Socket Error: 10060 , Port: 25, Protocol: SMTP.A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.


Please provide a full description of the problem:
I just installed IM on a windows 7 ,receiving mail is no problem,but when sending a mail I get this message .I contacted Comcast and they said there must be something wrong with Incedimail.

Thank you in advance. emoticon-0100-smile

Re: incredimail won't send mail

Posted: Thu Jan 14, 2010 2:53 am
by dsmith7981
Hello. Comcast usually provides setup guidelines (ports, servers settings, etc.) for e-mail clients. Suggest you obtain that info to correctly configure Incredimail.
Sincerely, DSmith7981

Re: incredimail won't send mail

Posted: Thu Jan 14, 2010 12:15 pm
by Martine
Many ISPs Comcast included block all traffic to port 25 in an effort to stop spam. So replace the port number 25 with 587.