Yahoo has an automatic IMAP server

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Por2gal
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Yahoo has an automatic IMAP server

Postby Por2gal » Sun Mar 19, 2017 4:52 am

I cannot download messages due to an error in your explanation.
you cannot set up a 'yahoo' account without it automatically setting up the server as IMAP.
my question is, your website
http://help.incredimail.com/incredimail ... errer_id=1
states a 'POP3' setting.
I cannot change this, due to the auto setup in Incredimail, even when I "Let me configure settings myself" is ticked.
I have changed my settings in Yahoo to allow for insecure access. but still cannot send or receive

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Re: Yahoo has an automatic IMAP server

Postby IncrediModerator » Sun Mar 19, 2017 5:16 pm

By design, all Yahoo accounts will be configured using the IMAP protocol in IncrediMail 2.5.

Regarding the sending/receiving of messages, I would like you to reconfigure your email account using the "Email Setup Wizard":

1. In the main IncrediMail window, click on "Tools" and select "Email Accounts".

2. Choose your account, click on "Remove". To reconfigure the account, click on "Add".

3. In the Account Wizard window, choose "Let me configure settings myself", and click on "Next".

4. Please choose your email service provider. If it is not listed, click on "Other".

5. Follow the instructions to setup your account.

Note: Make sure the password you have entered is identical to the one your mail provider has given you.

If the problem continues, I would like you to open a new identity in IncrediMail and see if you still encounter the same problem.
 
To create a new identity, please click on Tools > Identities > New Identity.
 
Set up your identity, and check to see if problem continues to occur in the new identity.

Please note that I would like you to configure the same email address in your new identity, there is no need to create a new email address. While the identity name should be different, the email address should be exactly the same.

As everything is being done in the new identity, none of the data and settings in your original identity should be affected.

To switch back to your original identity, simply click on Tools > Switch Identity, select the appropriate identity, and click on OK.

Please let me know the results.
Best regards,

IncrediModerator
IncrediMail Customer Support

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