false email accounts

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mog
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false email accounts

Postby mog » Mon Oct 09, 2017 7:28 am

when incredimail connects it connects to email accounts I do not have as accounts in my tools .I want to delete these accounts but I cannot find them please help
mog

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Re: false email accounts

Postby IncrediModerator » Mon Oct 16, 2017 4:26 pm

To address this issue, please click on Tools > Email Accounts, remove all existing accounts, and then add it/them once again.

Note: As removing/readding the account merely reestablishes the connection to the mail server, your current messages and folders should not be affected.

Please let me know the results.
Best regards,

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IncrediMail Customer Support

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