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VIP SUPPORT - NOT TRUE

Posted: Fri Nov 10, 2017 3:20 pm
by Rikr
I paid for the upgrade and have sent two emails to support with no answer and my questions on here are not being answered

I like the program but this false promise should be known before people pay extra for it

Re: VIP SUPPORT - NOT TRUE

Posted: Tue Nov 21, 2017 6:56 pm
by IncrediModerator
Firstly, please click on Help > Licenses in the top menu of IncrediMail and enter the license code for IncrediMail Plus.

After that, for technical assistance, please click on Help > VIP Support in the top menu of the main IncrediMail window, fill out the online form, and one of our support representatives will get back to you at the earliest.

Note: If you don't see the top menu items, simply click on "Menu" in the top-right corner of the IncrediMail window.