Emails older than 5 days won't open anymore

Get help with Send/Receive problems, Account configuration, Ports numbers, Email Servers and more!
Forum rules
Please read them carefully before posting new topic - Forum rules
Posts: 1
Joined: Wed Dec 06, 2017 10:34 pm

Emails older than 5 days won't open anymore

Postby JustMe69 » Wed Dec 06, 2017 10:39 pm

Like the title says....

I cannot read mails that are older than 5 days. Won't open, cannot send forward, cannot reply.
I really hope that someone has the answer cause there are mails with pictures and relevant and important information wich I cannot open anymore. Mails that were received 4 days ago are still readable, but I think that i cannot read them tomorrow, somewhere incredimail decided that 5 days is the limit and I cannot find an option to remove,uncheck or whatever....


User avatar
Site Moderator
Site Moderator
Posts: 7202
Joined: Wed Aug 12, 2009 2:58 pm

Re: Emails older than 5 days won't open anymore

Postby IncrediModerator » Mon Dec 11, 2017 6:41 pm

To address this issue, please run the following executable: ... _index.exe

Once finished, you must keep IncrediMail open for at least 24 Hours to complete the indexing.

Note: You may minimize the IncrediMail window in the Windows taskbar so that you can work with other programs in the meantime.

Please let me know the results.
Best regards,

IncrediMail Customer Support

Image Image

Return to “Email Account Issues”

Who is online

Users browsing this forum: No registered users and 5 guests