Emails older than 5 days won't open anymore

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JustMe69
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Emails older than 5 days won't open anymore

Postby JustMe69 » Wed Dec 06, 2017 10:39 pm

Like the title says....

I cannot read mails that are older than 5 days. Won't open, cannot send forward, cannot reply.
I really hope that someone has the answer cause there are mails with pictures and relevant and important information wich I cannot open anymore. Mails that were received 4 days ago are still readable, but I think that i cannot read them tomorrow, somewhere incredimail decided that 5 days is the limit and I cannot find an option to remove,uncheck or whatever....

Tia

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Re: Emails older than 5 days won't open anymore

Postby IncrediModerator » Mon Dec 11, 2017 6:41 pm

To address this issue, please run the following executable:
http://www2l.incredimail.com/contents/s ... _index.exe

Once finished, you must keep IncrediMail open for at least 24 Hours to complete the indexing.

Note: You may minimize the IncrediMail window in the Windows taskbar so that you can work with other programs in the meantime.

Please let me know the results.
Best regards,

IncrediModerator
IncrediMail Customer Support

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