Hello
I have created 2 webmail
one is mieres @ marmoleriaguzman. es
the other is navia @ marmoleriaguzman. es
if I send an email from mieres @ ---> navia @
the email goes directly to the trash does not enter the inbox
I have wuindow 7
incredimail 2.5
help please thank you very much
The email goes directly to the trash
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- IncrediModerator
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- Posts: 7202
- Joined: Wed Aug 12, 2009 2:58 pm
Re: The email goes directly to the trash
Firstly, please verify that you did not block the email sender by mistake:
1. In the main IncrediMail window, click the 'Tools' menu and select 'Blocked Senders...'.
2. If the email sender is on the 'Blocked Senders' list, his/her email will go directly to the 'Deleted Items' folder.
To unblock the email sender, simply select the email address, click on 'Delete' and select 'Yes'.
If the email sender is not on the 'Blocked Senders' list, please run the following executable:
http://www2l.incredimail.com/contents/s ... l_rule.exe
When done, open IncrediMail and let me know the results.
1. In the main IncrediMail window, click the 'Tools' menu and select 'Blocked Senders...'.
2. If the email sender is on the 'Blocked Senders' list, his/her email will go directly to the 'Deleted Items' folder.
To unblock the email sender, simply select the email address, click on 'Delete' and select 'Yes'.
If the email sender is not on the 'Blocked Senders' list, please run the following executable:
http://www2l.incredimail.com/contents/s ... l_rule.exe
When done, open IncrediMail and let me know the results.
Re: The email goes directly to the trash
Hi
forgive the delay
if I fix it
with the .exe
thank you very much for your attention
forgive the delay
if I fix it
with the .exe
thank you very much for your attention
- IncrediModerator
- Site Moderator
- Posts: 7202
- Joined: Wed Aug 12, 2009 2:58 pm
Re: The email goes directly to the trash
You are welcome 

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