incredimail 2.5 hotmail & gmail imap problem

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goldfish
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incredimail 2.5 hotmail & gmail imap problem

Postby goldfish » Tue Jan 23, 2018 11:15 pm

Hello, someone may help me, since last week, all my hotmail & gmail accounts IMAP are not working anymore but SMTP is working. Haven't change a thing in my data, checked directly on gmail and emails are working, everything is find also under outlook. Tried deleting gmail account & re-install, issue with script when connecting to gmail...any suggestions???

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Re: incredimail 2.5 hotmail & gmail imap problem

Postby IncrediModerator » Mon Jan 29, 2018 12:20 pm

To address the Gmail issue, please click the following link https://www.google.com/settings/security/lesssecureapps
and turn on this security option.

After that, please click on Tools > Email Accounts, remove your existing account, and then add it once again.

Also, in order to configure your Hotmail account, please do the following:

In the IncrediMail main window, click the 'Tools' menu and select 'Email Accounts...’

Select your Email Account and click 'Properties'.

Select the 'Advanced' tab and make sure 'This server requires a secure connection (SSL)' checkboxs are marked.

Please let me know if you have any further questions.

In this case, the following should be your server/port settings in IncrediMail:

Servers tab:

Incoming mail server: imap-mail.outlook.com

Outgoing mail server: smtp-mail.outlook.com

Username: Your Email Address
Password: Your Password

"My server requires authentication" should be checked.

Advanced tab:

Outgoing mail (SMTP): 587

"This server requires a secure connection (SSL)" should be checked.

Incoming mail (IMAP): 993

"This server requires a secure connection (SSL)" should be checked.
Best regards,

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IncrediMail Customer Support

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