Emails in old version

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Joined: Fri Oct 16, 2009 9:42 pm

Emails in old version

Postby tareco » Sat Oct 17, 2009 12:21 am

I was trying to do a re-install of Incredimail without realizing it was going to upgrade me. I'm guessing that's why I'm having trouble retrieving the messages that were in all of my folders from the older version. How do I access them? Some of them seem to be coming over but the ones from yesterday aren't there and I need them! Also, there are messages from today that are still in my webmail. Why is that? Why aren't those coming over?

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Re: Emails in old version

Postby IncrediModerator » Sun Oct 18, 2009 1:33 pm

Please clarify exactly what you meant in your query, so that I can assist you in the best possible way.

Have you installed IncrediMail 2 ? What excatly happened after installing IncrediMail 2 ?

Did you lose any specific folders ? Could it be that your emails are located in other place ?

Are you able to send/receive emails ? Did you try to remove your account and then re-configure it ?
Best regards,

IncrediMail Customer Support

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