unable to send email

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centralmandiri
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Joined: Sat Apr 27, 2013 8:32 am

Re: unable to send email

Postby centralmandiri » Sat Jul 06, 2013 4:24 am

i have ever tried by removed the account and added again....but i got no result,
but i think that if we don't open incredimail in a week the error will appear....

right now, i don't checklist launch incredimail at startup, because i'm afraid if the clients have entering windows and the server POP3 doesn't turn on the same error will appear :D

spirit incredimail,we are looking for this solution

centralmandiri
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Joined: Sat Apr 27, 2013 8:32 am

Re: unable to send email

Postby centralmandiri » Sat Jul 06, 2013 4:58 am

i have tried these steps, but the error still appeared......

will incredimail error?if we don't open it in a month?

Cali
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Re: unable to send email

Postby Cali » Sat Jul 06, 2013 9:17 pm

Well half of my problem with Incredimail was fixed amazingly. I now receive my e mail and some of my mail can be sent out but I'm still having mail that I send out, like to Barnes and Noble in reply that is coming back with the 550 5 .7.1 telling me that it is spam which is utter nonsense. Here I was ready to give Incredimail another try but if I can't write Barnes and Noble back when they write me how am I supposed to talk to them here. And who is deciding that my mail is spam for me? Only happens on Incredimail mind you. And now it is being selective again as it will allow me to reply to some mail and not to others so apparently it believes that it knows better than I do what is spam. Now if I wanted a spam blocker I'd have to pay for it but it is doing it all on its own for free.

IncrediAdmin2
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Re: unable to send email

Postby IncrediAdmin2 » Mon Jul 08, 2013 4:09 pm

Please send me a screenshot of the problem you encounter and give a short description of the problem. To create the screenshot, please click here:

http://www2.incredimail.com/contents/se ... enshot.exe

Click 'Run' and when the file download completes, click 'Run' again

When you see the problem on your computer screen again, click the 'Make Screenshot' in the bottom right-hand corner of your screen. Close the IncrediMail Screenshot Creator and attach the 'IncrediMail_Screenshot_0001.jpg' file created on your Desktop to your reply.
Best regards,

IncrediAdmin2
IncrediMail Customer Support

centralmandiri
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Posts: 30
Joined: Sat Apr 27, 2013 8:32 am

Re: unable to send email

Postby centralmandiri » Mon Jul 29, 2013 10:22 am

dear,

i had tried that way..uninstalled the previous incredimail and installed http://www.incredimail.com/English/down ... rsion=test , but the error still appears,
the best way to solve it by deleting account name on pop3

centralmandiri
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Joined: Sat Apr 27, 2013 8:32 am

Re: unable to send email

Postby centralmandiri » Mon Jul 29, 2013 11:03 am

IncrediMail_Screenshot_0002.jpg
my incredimail version build id : 6395260 , setupid : 2 Pn:154211366
i attcahed 4 files
Attachments
IncrediMail_Screenshot_0004.jpg
IncrediMail_Screenshot_0003.jpg
no problem with server,the name of server is cmcmail

IncrediAdmin2
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Posts: 4284
Joined: Tue May 15, 2012 11:42 am

Re: unable to send email

Postby IncrediAdmin2 » Mon Jul 29, 2013 1:16 pm

Thank you very much for the information.

Are you able to connect to your account via browser using the same username and password?
Best regards,

IncrediAdmin2
IncrediMail Customer Support

centralmandiri
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IncrediUser
Posts: 30
Joined: Sat Apr 27, 2013 8:32 am

Re: unable to send email

Postby centralmandiri » Tue Jul 30, 2013 4:57 am

my incredimail for internal only ( we can't send the email outside except they add yahoo or google in incredimail)....

how can i do this? connect to your account via browser using the same username and password

IncrediAdmin2
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IncrediMail Support Team Member
Posts: 4284
Joined: Tue May 15, 2012 11:42 am

Re: unable to send email

Postby IncrediAdmin2 » Tue Jul 30, 2013 4:54 pm

Can you configure your account in another mail client, like Outlook Express or Windows Live Mail?

Looking forward to your reply.
Best regards,

IncrediAdmin2
IncrediMail Customer Support

centralmandiri
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IncrediUser
Posts: 30
Joined: Sat Apr 27, 2013 8:32 am

Re: unable to send email

Postby centralmandiri » Fri Aug 02, 2013 5:17 am

i'm still waiting the error , the error doesnt appeared yet, can you give me solution if there is no error when i use microsoft outlook ??


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