unable to send email

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centralmandiri
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Re: unable to send email

Postby centralmandiri » Wed Oct 23, 2013 5:07 am

i created server by myself in this case cmc.com ( for internal use only ). so, the problem doesn't relate to microsoft.

centralmandiri
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Re: unable to send email

Postby centralmandiri » Wed Oct 23, 2013 6:09 am

dear,

does incredimail support if we use advance search by groups?
i have groups such as accounting, direktur, IT, offcice,operational,sales admin,warehouse
maybe we can add the condition from customize columns
Attachments
2013-10-23 11_07_24-Address Book.png
2013-10-23 11_07_07-Inbox - IncrediMail 2.png

IncrediAdmin2
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Re: unable to send email

Postby IncrediAdmin2 » Thu Oct 24, 2013 3:35 pm

Thank you for taking the time to send your suggestion but IncrediMail doesn't have this feature at the moment.

We will certainly consider adding it in the future, and we thank you for your feedback.
Best regards,

IncrediAdmin2
IncrediMail Customer Support

centralmandiri
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Re: unable to send email

Postby centralmandiri » Mon Oct 28, 2013 11:11 am

incredimail is not a free software, am i right??

may i request incredimail coding?? which softwares to create incredimail ?vb , java ?

IncrediAdmin2
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Posts: 4284
Joined: Tue May 15, 2012 11:42 am

Re: unable to send email

Postby IncrediAdmin2 » Wed Oct 30, 2013 1:05 pm

IncrediMail is a free software. It is not an open source program. I have forwarded your request to our developers and we will consider adding it to the program in the future.
Best regards,

IncrediAdmin2
IncrediMail Customer Support

centralmandiri
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Re: unable to send email

Postby centralmandiri » Fri Dec 13, 2013 6:27 am

----------------------------------------------------------
IncrediMail 2.5 Log Engine (Build ID: 6605259 Setup ID: 7)
----------------------------------------------------------
[Sat May 04 11:03:12.756] Log Start

[Sat May 04 11:03:12.756 (0.000)] SQLite Err: 0x1, ImErr: 0x80042346

[Sat May 04 11:03:12.756 (0.000)] Log End


----------------------------------------------------------
IncrediMail 2.5 Log Engine (Build ID: 6605259 Setup ID: 7)
----------------------------------------------------------
[Sat May 04 11:03:12.756] Log Start

[Sat May 04 11:03:12.756 (0.000)] SQLite Err: 0x1, ImErr: 0x80042346

[Sat May 04 11:03:12.756 (0.000)] Log End

what is that mean?

centralmandiri
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Re: unable to send email

Postby centralmandiri » Fri Dec 13, 2013 6:44 am

can we backup incredimail data folder???
we want to backup from blue,green,orange,red, and purple folder....can we backup those folders without backup inbox, sent items,deleted items?
Attachments
2013-12-13 11_38_53-green - IncrediMail 2.png

IncrediAdmin2
IncrediMail Support Team Member
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Posts: 4284
Joined: Tue May 15, 2012 11:42 am

Re: unable to send email

Postby IncrediAdmin2 » Mon Dec 16, 2013 5:46 pm

There isn't an option of only backing up certain folders at the moment, we will consider adding such an optioni n the future.
Best regards,

IncrediAdmin2
IncrediMail Customer Support

martini1
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Re: unable to send email

Postby martini1 » Wed Dec 25, 2013 8:09 pm

Hello~ I have an on-going problem ever so often. I am unable to send messages. I keep getting this message: Socket Error: 10038 , Port: 465, Protocol: SMTP.An operation was attempted on something that is not a socket. Can you help? Thanks

IncrediAdmin2
IncrediMail Support Team Member
IncrediMail Support Team Member
Posts: 4284
Joined: Tue May 15, 2012 11:42 am

Re: unable to send email

Postby IncrediAdmin2 » Thu Dec 26, 2013 2:30 pm

If you are using any kind of firewall or personal proxy, please disable it and try to finish the registration process or the send/receive action.

If the problem persists, you will have to configure your Firewall to allow IncrediMail access to the Internet.

Go to the firewall settings, find the list of all the programs the firewall has detected and allow the following applications full access to the Internet:

• IncMail.exe
• IMApp.exe
• ImNotfy.exe
• ImpCnt.exe

This action should allow you to work with IncrediMail and your firewall at the same time.

For more information on configuring Firewalls, please check the following article:

https://incredimail.zendesk.com/entries/21205818-how-do-i-configure-my-firewall-or-anti-virus-program-with-incredimail
Best regards,

IncrediAdmin2
IncrediMail Customer Support


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