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Re: unable to send email

Posted: Tue Jun 17, 2014 4:35 pm
by IncrediAdmin2
Simply delete the files you can delete from the Temp folder and follow the rest of the instructions.

Regarding the second issue - I apologize, however I did not understand what exactly occurred, please elaborate.

Re: unable to send email

Posted: Fri Jun 20, 2014 9:45 am
by centralmandiri
please see my attachment, there are 2 users...sometimes,efendi liu name might gone and became default...consequently,efendi liu couldn't receive email and i should add new account name

Re: unable to send email

Posted: Wed Jun 25, 2014 1:04 pm
by IncrediAdmin2
Do you only have one email account configure? It seems like the 'default' account does not have an email account configured for it.

Re: unable to send email

Posted: Fri Jun 27, 2014 6:14 am
by centralmandiri
yes,i only have one Efendi Liu...i dont configure default,the screenshot just an example of my case..sometimes,it may appear but my account Efendi Liu gone

Re: unable to send email

Posted: Wed Jul 02, 2014 3:53 pm
by IncrediAdmin2
In that case, you can delete the default account. You should only have accounts you are using configured in IncrediMail.

Re: unable to send email

Posted: Sat Aug 30, 2014 5:53 am
by centralmandiri
does incredimail has function do delete email automatically in one day??

for example today is 30 August 2014...the previous email ( 29 augus 2014, 28.........) will automatically delete by icredimail.

Re: unable to send email

Posted: Sat Jun 20, 2015 4:54 am
by centralmandiri
hi...i have one problem

for example my account name A and i send email to B and C,
account B receive my email but account C doesn't receive my email...is it because of incredimail or server??

i have checked that user C didn't delete the email than user A sent

Re: unable to send email

Posted: Mon Jul 06, 2015 4:13 pm
by IncrediAdmin2
Does it occur only with specific addresses or each time you send mail to more than one address?

Do you put both the 'B' and 'C' addresses in the 'To' field?