pictures will not load on my email

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Joined: Thu Nov 25, 2010 7:31 pm

pictures will not load on my email

Postby rachel4 » Thu Nov 25, 2010 9:35 pm

Your IncrediMail Version: incredimail2
Your Internet Browser Type: FireFox 3.5
Your Operation System: Windows Vista

What have you done before the problem occurred?
nothing it just happened

If you receive any error message, please quote it precisely:
no error messages

Please provide a full description of the problem:
when i receive an email from lets say walmart about a upcoming sale nothing shows up just a square with a x in it, this just started 2 weeks ago i tried to reinstall incredimail but still not loading pictures, and this happens to all my mail with pictures

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Re: pictures will not load on my email

Postby IncrediModerator » Sun Nov 28, 2010 4:07 pm

It's possible that you are unable to view images in your email because the 'Block external images' feature is enabled.

To disable the 'Block External Images' feature, please do the following:

In the IncrediMail main window, click the 'Tools' menu and select 'Options'. At this point, the 'Options' dialog opens. Select the 'Security' tab and click 'External Image Settings...'.

Un-mark the 'Block external images' checkbox.
Best regards,

IncrediMail Customer Support

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