how can I open a .ibk file

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wildheart812
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how can I open a .ibk file

Postby wildheart812 » Tue Dec 26, 2017 10:05 pm

I am trying to open and restore my profile and stuff on anew computer and the new backup program I downloaded only sees .bk files. How can I use that file to restore my stuff?

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Re: how can I open a .ibk file

Postby IncrediModerator » Thu Dec 28, 2017 3:47 pm

By design, the only way to restore a backup is using the IncrediBackup utility, as Windows will not recognize ".ibk" files.

Therefore, please open IncrediBackup and then restore the backup file.

For detailed instructions on how to backup and restore the data using IncrediBackup, please refer to our online article at:
http://support.incredimail.com/entries/ ... p-Overview

Please let me know if you still encounter difficulties.
Best regards,

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IncrediMail Customer Support

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