Importing contact from GMAIL fails

Use this forum to ask general setup and usage questions
Forum rules
Please read them carefully before posting new topic - Forum rules
royerm
IncrediUser
IncrediUser
Posts: 1
Joined: Tue Jun 08, 2010 1:10 pm

Importing contact from GMAIL fails

Postby royerm » Sun Jul 10, 2016 10:41 pm

Hi Folks...

Trying to import my contact from GMAIL and it' failing
and asking to try later...Anybody else experiencing this????

Looks like something is happening between the new Gmail and old Gmail format..

Regards

Michel..

User avatar
IncrediModerator
Site Moderator
Site Moderator
Posts: 7202
Joined: Wed Aug 12, 2009 2:58 pm

Re: Importing contact from GMAIL fails

Postby IncrediModerator » Thu Oct 06, 2016 3:08 pm

Our developers are aware of the issue you encountered and are working on a solution.

If you are subscribed to IncrediMail Plus, please export the Gmail contacts to a CSV file, send us the CSV file to be edited on our end, and we will then send you the modified copy to be imported into IncrediMail.

To contact our Support Team, simply click on Help > VIP Support in the top menu of the main IncrediMail window.

For detailed instructions on how to export the contacts from Gmail, please refer to the Google article at:
https://support.google.com/mail/answer/24911?hl=en
Best regards,

IncrediModerator
IncrediMail Customer Support

Image Image


Return to “How do I...? Setup, General UI, Getting Started”

Who is online

Users browsing this forum: marthabf69 and 5 guests