Scrolling in the email view box

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Joined: Thu Apr 06, 2017 7:12 pm

Scrolling in the email view box

Postby CraazyJerry » Thu Apr 06, 2017 8:20 pm

Hi All,
I'm not sure what the area where you read and view your email is called. I call it the viewing box.
Anyway, a lot of my emails that I get I know are scrollable, but there is no scrollbar for them anywhere
to be found. I do get some emails that I can scroll thru without any problems.

I'm running Windows 10 Pro 64bit with Incredimail Premium 2.5 build 6605328.

Is there any way to fix this problem? Any or all help will be appreciated.


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Re: Scrolling in the email view box

Postby IncrediModerator » Sun Apr 09, 2017 12:21 pm

Our developers are aware of the issue you encountered and are working on a solution.

As a workaround, please forward the particular messages to your email address, and the new (i.e. forwarded) messages should be displayed properly in your Inbox.

Please accept our apologies for any inconvenience this may have caused.
Best regards,

IncrediMail Customer Support

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