Yahoo Question...

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Yahoo Question...

Postby chenoakr » Mon Aug 24, 2009 12:00 am

Most of my family lives very far away and they all use yahoo for emails. Whenever I email them now, they do not get most of the backgrounds, (they get a couple of them) and whenever I insert a picture, it never shows up, its just a blank square. Does anyone know why? It worked once, but that was it.

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Re: Yahoo Question...

Postby IncrediModerator » Tue Aug 25, 2009 1:38 pm

We are aware of this issue and soon it will be fixed.

Also, please note that IncrediMail uses standard HTML format for sending messages but there are some email clients and Internet Service Providers that do not support this format. Some of the contents, such as the background image, might not appear in the body of the message but as attachments due to the lack of HTML support.

Note: Most of the commonly-used Internet Service Providers and major email clients DO support HTML-based messages.
Best regards,

IncrediMail Customer Support

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